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Ref No: DNT/BCP/210531-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

DAGANG NET OPERATIONAL UPDATES ON MOVEMENT CONTROL ORDER / TOTAL LOCKDOWN BY THE GOVERNMENT OF MALAYSIA, EFFECTIVE FROM 1st JUNE 2021– 14th JUNE 2021

Due to the announcement by the government of Malaysia on Wednesday 28 May 2021 on the nationwide 14-day Movement Control Order / Total Lockdown from 1st June 2021 – 14th June 2021, the management of Dagang Net Technologies Sdn Bhd (Dagang Net) has decided on the following measures to take place during the said period:

1. Dagang Net Careline Number, 1 300 133 133 will operate as normal. However, due to some re-alignment during the Movement Restriction Order period, you are HIGHLY ENCOURAGED to utilise other means of communication as below;
a. Dagang Net’s Customer Portal (https://www.mydagangnet.com/),
b. Email (careline@dagangnet.com) and
c. Live Chat (https://www.mydagangnet.com/)

2. Adjustment of operation channels as per the following:
a. No visitors allowed at Dagang Net’s office premise – for face to face interaction,
b. Cancelling the scheduled classroom trainings and replacing them with online trainings (confirmed participants will be notified accordingly),
c. Performing the onsite support service using appropriate tools / applications.

We would like to assure you that all transactions will not be affected with the above adjustment and all our services will remain operational.

We shall keep posting on the latest updates to all customers as and when required. Kindly make reference to the attached FAQ for further assistance.

Should you require more information, please reach out to our Careline at 1 300 133 133 or email careline@dagangnet.com.

Thank You

 

Attachment:

FAQ

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