×

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

DAGANG NET OPERATIONAL UPDATES ON MOVEMENT CONTROL ORDER BY THE GOVERNMENT OF MALAYSIA, EFFECTIVE FROM 18th – 31 MARCH 2020

Due to the announcement by the government of Malaysia on Monday 16 March 2020, on the nationwide 14-day Movement Control Order from 18th – 31st March 2020, the management of Dagang Net Technologies Sdn Bhd (Dagang Net) has decided on the following measures to take place during the said period:

1. Dagang Net Careline Number, 1 300 133 133 will operate as normal. However, due to some re-alignment during the Movement Restriction Order period, you are HIGHLY ENCOURAGED to utilise other means of communication as below;
a. Dagang Net’s Customer Portal (https://www.mydagangnet.com/),
b. Email (careline@dagangnet.com) and
Live Chat (https://www.mydagangnet.com/).

2. Adjustment of operation channels as per the following:
a. Counter service at Bangsar South will be closed temporarily,
b. Cancelling the scheduled classroom trainings and replacing them with online trainings (confirmed participants will be notified accordingly),
c. Performing the onsite support service using appropriate tools / applications.

We would like to assure you that all transactions will not be affected with the adjustment that will be taking place and all our services will remain operational.

We shall keep posting latest updates to all customers as and when required. Kindly make reference to the attached FAQ for further assistance.

Should you require more details, please reach out to our Careline at careline@dagangnet.com.

Thank You

Attachment:

myDagangNet FAQ

Latest News

Get updates and announcements from Dagang Net

View All

Read more +19 May 2025

ANNOUNCEMENT: STA 2010 – STRATEGIC TRADE (STRATEGIC ITEMS) ORDER 2025

The Strategic Items List 2025 will take effect on 2 JUNE 2025. Exporters are required to review the revised list and resubmit pre-registration applications, if applicable, starting from 19 MAY 2025.
Read more +07 May 2025

ANNOUNCEMENT: TECHNICAL ISSUE WITH E-FORM D FOR IMPORTS FROM INDONESIA AND VIETNAM

Reference is made to the above subject. Please be informed that the Exchange Hub System is currently experiencing technical issues in displaying e-Form D for imports originating from Indonesia and Vietnam.
Read more +05 May 2025

ANNOUNCEMENT: UPDATE OF THE TARIFF RATES FOR EXPANSION OF THE SALES AND SERVICE TAX (SST) SCOPE

Please be informed that the Royal Malaysian Customs Department (RMCD) in the preparation to update the tariff rates for the expansion of the Sales and Service Tax (SST) scope to be used in both Sistem Maklumat Kastam (SMK) and the Authorised Economic Operator (AEO) systems. The tariff rate update will take effect from 1st June 2025.
TOP