×

Ref No : DNT/SUR/20240821-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

CUSTOMER SATISFACTION SURVEY 2024

We kindly request that you take two minutes to complete a brief survey about your experience with our services. Your feedback is highly valued and will help us maintain and improve our service standards.

This survey covers the period from Q3 2023 to Q2 2024. Please use the link below to share your thoughts, and ensure you complete it by September 6, 2024.
https://forms.office.com/r/e97CmHBiUu

If you have any questions or additional feedback, please contact our Customer Experience team at 011-10835130 (Nur Zairina), 011-26853740 (Kazim), or 016-3636523 (Azli), or email at cex@dagangnet.com

Thank you.

Latest News

Get updates and announcements from Dagang Net

View All

Read more +15 September 2026

ANNOUCEMENT: NEW FEATURE IN MYBILLING PORTAL – PAST DOCUMENT

We are pleased to announce the upcoming launch of a new feature in the MyBilling Portal, namely “Past Document.” The new “Past Document” feature will be deployed on 21st September 2026 and allows customers to self-request billing documents that are no longer available within the standard three (3)-month document display period in the MyBilling Portal.
Read more +11 September 2026

SYSTEM DOWNTIME NOTIFICATION: NEW EPERMIT SYSTEM

With reference to the above subject. Please be informed that the New ePermit system will undergo system deployment and will be temporarily unavailable during the following period. Date: Saturday, 26 September 2026 Time: 1500 hours – 1900 hours (3.00 pm – 7.00 pm) Duration: 4 Hours Affected link: https://newepermit.dagangnet.com.my This link will not be accessible during the downtime.
Read more +27 August 2026

NOTIFICATION OF TECHNICAL ISSUE RESOLVED – ALDEC WEB

Please be informed that the technical issue affecting ALDEC Web has been resolved.
TOP