×

CUSTOMER SATISFACTION SURVEY 2024

Get updates and announcements from Dagang Net

CUSTOMER SATISFACTION SURVEY 2024.

We kindly request that you take two minutes to complete a brief survey about your experience with our services. Your feedback is highly valued and will help us maintain and improve our service standards.

Ref No : DNT/SUR/20240821-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

CUSTOMER SATISFACTION SURVEY 2024

We kindly request that you take two minutes to complete a brief survey about your experience with our services. Your feedback is highly valued and will help us maintain and improve our service standards.

This survey covers the period from Q3 2023 to Q2 2024. Please use the link below to share your thoughts, and ensure you complete it by September 6, 2024.
https://forms.office.com/r/e97CmHBiUu

If you have any questions or additional feedback, please contact our Customer Experience team at 011-10835130 (Nur Zairina), 011-26853740 (Kazim), or 016-3636523 (Azli), or email at cex@dagangnet.com

Thank you.

Latest News

Get updates and announcements from Dagang Net

View All

Read more +24 July 2026

NOTIFICATION OF SYSTEM DOWNTIME: SISTEM MAKLUMAT KASTAM (SMK) – RCC KLIA

Reference is made to the above subject. Please be informed that the Royal Malaysian Customs Department (JKDM), KLIA Data Centre, will be carrying out scheduled preventive maintenance activities as detailed below: Date: 26 July 2026 (Sunday) Time: 00:00hrs (12.00 AM) – 04:00 (04.00 AM) Duration: 4 hours Affected Communities: Pahang, Terengganu, Kelantan, KLIACVC & FTKL – K1/K2/K9/Manifest/AMS/Payment
Read more +23 July 2026

RESUMPTION OF SERVICE: SYSTEM ACCESSIBILITY – ePCO

Please be informed that the accessibility issue affecting the Electronic Preferential Certificate of Origin (ePCO) has been resolved. The system is now operating normally.
Read more +23 July 2026

NOTICE OF INTERMITTENT TECHNICAL ISSUES IMPACTING SYSTEM ACCESSIBILITY – ePCO

Please be informed that, due to technical issues, the following system are currently affected: Electronic Preferential Certificate of Origin (ePCO). Date: Thursday, 23 July 2026 Time/Duration: Until Further Notice Affected Communities: ePCO Users
TOP