×

CUSTOMER SATISFACTION SURVEY 2024

Get updates and announcements from Dagang Net

CUSTOMER SATISFACTION SURVEY 2024.

We kindly request that you take two minutes to complete a brief survey about your experience with our services. Your feedback is highly valued and will help us maintain and improve our service standards.

Ref No : DNT/SUR/20240821-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

CUSTOMER SATISFACTION SURVEY 2024

We kindly request that you take two minutes to complete a brief survey about your experience with our services. Your feedback is highly valued and will help us maintain and improve our service standards.

This survey covers the period from Q3 2023 to Q2 2024. Please use the link below to share your thoughts, and ensure you complete it by September 6, 2024.
https://forms.office.com/r/e97CmHBiUu

If you have any questions or additional feedback, please contact our Customer Experience team at 011-10835130 (Nur Zairina), 011-26853740 (Kazim), or 016-3636523 (Azli), or email at cex@dagangnet.com

Thank you.

Latest News

Get updates and announcements from Dagang Net

View All

Read more +02 October 2026

SEA MANIFEST – NEW REQUIREMENT ON THE USAGE OF THE FOR FREIGHT FORWARDERS’ AGENT CODE

Pursuant to our previous announcement, dated 29th September 2026 regarding the new release pertaining to Sea Manifest system, please be informed that the Freight Forwarders’ Agent Code can only be used in the respective state of issuance for the submission of the House Bill of Lading (HBL).
Read more +02 October 2026

SYSTEM DOWNTIME NOTIFICATION: ALDEC WEB

With reference to the above subject, please be informed that maintenance activities will be carried out for the ALDEC Web system. During the downtime period, ALDEC Web users may experience difficulties accessing the system and will be unable to perform any transactions. The details are as follows: Date: Wednesday, 7th October 2026 Time: 0700 hours – 0800 hours (7.00 am – 8.00 am) Duration: 1 Hour
Read more +29 September 2026

SYSTEM DOWNTIME NOTIFICATION – SEA MANIFEST

With reference to the above subject, please be informed that there will be a maintenance activity for the eManifest system. The details of the scheduled deployment are as follows: Date: 1st October 2026 (Thursday) Time: 07:00 hours – 08300 hours (7.00 am – 8.30 am) Duration: 1 hour 30 minutes Affected Application / Communities: Sea Manifest (ALDEC & WEB)
TOP