ANNOUNCEMENT ON SECURITY ENHANCEMENT

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ANNOUNCEMENT ON SECURITY ENHANCEMENT

Reference is made to the above subject

Dagang Net will be carrying out an enhancement exercise of security feature on our products and services. This is to ensure that all our products and services are aligned with the latest trend of protecting customers data

Ref No: DNT/GEN/20230328-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

ANNOUNCEMENT ON SECURITY ENHANCEMENT

Reference is made to the above subject

Dagang Net will be carrying out an enhancement exercise of security feature on our products and services. This is to ensure that all our products and services are aligned with the latest trend of protecting customers data.

The security enhancement exercise will be done in stages, commencing from 29th March 2023, on mydagangnet.com (www.mydagangnet.com) and Admin user id’s.

Below are the changes that you will experience for mydagangnet.com after the deployment date:

If the password is incorrectly entered more than 6 times, the Username will be temporarily locked.
To unlock and reset Username, please contact Careline for assistance.

Further announcement of the exercise will be made from time to time, as and when available. Should you require further information & technical assistance, please reach out to our Careline at 1 300 133 133 or email careline@dagangnet.com.

Thank You

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RESUMPTION OF SERVICE – NSW

We are pleased to inform you that the technical issue has been resolved. You may now proceed to submit and retrieve responses electronically as usual.

UPDATES: NOTIFICATION OF DELAYED RESPONSES – NSW

Reference is made to our earlier notification regarding the technical issue affecting the National Single Window (NSW). In response to the ongoing issue, please be informed that all urgent shipments are to be processed in accordance with the manual SOP until further notice. This, however, remains subject to the discretion of the Royal Malaysian Customs Department (RMCD) and other relevant authorities.