×

Ref No: DNT/GEN/20230328-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

ANNOUNCEMENT ON SECURITY ENHANCEMENT

Reference is made to the above subject

Dagang Net will be carrying out an enhancement exercise of security feature on our products and services. This is to ensure that all our products and services are aligned with the latest trend of protecting customers data.

The security enhancement exercise will be done in stages, commencing from 29th March 2023, on mydagangnet.com (www.mydagangnet.com) and Admin user id’s.

Below are the changes that you will experience for mydagangnet.com after the deployment date:

  1. If the password is incorrectly entered more than 6 times, the Username will be temporarily locked.
  2. To unlock and reset Username, please contact Careline for assistance.

Further announcement of the exercise will be made from time to time, as and when available. Should you require further information & technical assistance, please reach out to our Careline at 1 300 133 133 or email careline@dagangnet.com.

 

Thank You

Latest News

Get updates and announcements from Dagang Net

View All

Read more +04 February 2026

NOTIFICATION OF ASW GATEWAY DOWNTIME IMPACTING APPLICATIONS OF PREFERENTIAL CERTIFICATE OF ORIGIN (PCO) UNDER ASEAN TRADE IN GOODS AGREEMENT (ATIGA) TO ASEAN MEMBER STATES

Please be informed that Malaysia has been experiencing a technical disruption at the ASEAN Single Window (ASW) Gateway due to B2Bi service issues in the production environment since 3rd February 2026. As a result, the transmission and receipt of electronic Form D (e-Form D) under the ASEAN Trade in Goods Agreement (ATIGA) are temporarily unavailable. During this period, the Malaysian authority has reverted to the issuance of hardcopy Form D until further notice.
Read more +26 January 2026

RESUMPTION OF SERVICE: TECHNICAL ISSUES IMPACTING SYSTEM ACCESSIBILITY

Please be informed that the accessibility issue has been resolved. The affected systems are now accessible, and declarations may be submitted electronically.
Read more +26 January 2026

NOTICE OF INTERMITTENT TECHNICAL ISSUES IMPACTING SYSTEM ACCESSIBILITY

Please be informed that, due to technical issues, the following systems are currently affected: ALDEC, ePermit, eManifest (Web), and myPayment. Date: Monday, 26th January 2026 Time/Duration: Until Further Notice Affected Communities: Nationwide
TOP