ANNOUNCEMENT: IMPLEMENTATION OF MALAYSIA MARITIME SINGLE WINDOW (MMSW) SYSTEM AT MALAYSIAN PORTS AND JETTIES

Reference is made to the above subject and the attachment.

Please be informed that as per the directive by the Marine Department of Malaysia (MDM), the MMSW system will be implemented at the selected ports and private jetties starting from 26th May 2025. MMSW is promoted by the Government of Malaysia via the Ministry of Transport, with aims to streamline the arrival and departure clearance of vessels in compliance with the FAL Convention 1965 under the International Maritime Organization (IMO) to all ports and private jetties nationwide.

RESUMPTION OF SERVICE – RCC PORT KLANG

We are pleased to inform you that the technical issue has been resolved. You may now submit your declaration and retrieve responses electronically.

UPDATES: NOTIFICATION OF DELAYED RESPONSES – RCC PORT KLANG

Reference is made to our earlier notification regarding the suspected technical issue affecting declarations for RCC Port Klang. In response to the ongoing issue, please be informed that all urgent shipments are to be processed in accordance with the manual SOP until further notice. However, this is subject to the Royal Malaysian Customs Department (RMCD)’s discretion.

NOTIFICATION OF DELAYED RESPONSES – RCC PORT KLANG

Please be informed that there is a suspected technical issue affecting declarations for RCC Port Klang. This may result in delays in responses. Date: Saturday, 30th August 2025 Time/Duration: Until further notice Affected Communities: Port Klang, Penang, Perak, Kedah & Perlis – K1/K2/K9/Manifest/DutyPayment