×

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

ANNOUNCEMENT - GET MORE WITH DAGANG NET'S CARELINE NEW UPGRADE

We are pleased to announce an upgrade to Dagang Net’s Careline interactive voice response (“IVR”) system aimed to better serve you - our valued customers.

Accessible at 1300133133, you will now have access to a range of value-added services including to:
• Check account status (active / suspended)
• Request for statement of account to be emailed
• Enquire CIMB account number for payment purposes
• Check status of registration
• Access broadcast of key announcements

All customers are advised to have their account number, EDI mailbox, registration and existing report number available when contacting Careline to enjoy a smooth transaction.

The IVR upgrade is part of ongoing initiatives to improve our services to you, along with our one stop portal for customers, myDAGANGNET (accessible at mydagangnet.com) and mobile app.

Do also check out our additional channel – ONLINE CHAT – on myDAGANGNET effective 16th March 2019.

For further details, please contact our Careline at 1 300 133 133 or email to careline@dagangnet.com

 

Thank You

Latest News

Get updates and announcements from Dagang Net

View All

Read more +07 May 2025

ANNOUNCEMENT: TECHNICAL ISSUE WITH E-FORM D FOR IMPORTS FROM INDONESIA AND VIETNAM

Reference is made to the above subject. Please be informed that the Exchange Hub System is currently experiencing technical issues in displaying e-Form D for imports originating from Indonesia and Vietnam.
Read more +05 May 2025

ANNOUNCEMENT: UPDATE OF THE TARIFF RATES FOR EXPANSION OF THE SALES AND SERVICE TAX (SST) SCOPE

Please be informed that the Royal Malaysian Customs Department (RMCD) in the preparation to update the tariff rates for the expansion of the Sales and Service Tax (SST) scope to be used in both Sistem Maklumat Kastam (SMK) and the Authorised Economic Operator (AEO) systems. The tariff rate update will take effect from 1st June 2025.
Read more +02 May 2025

NOTIFICATION OF SERVICE DISRUPTION

Please be advised that the National Single Window and the related services will be temporarily disrupted from 4:00 PM to 8:00 PM on Saturday, 17th May 2025, due to a scheduled preventive maintenance exercise.
TOP