ANNOUNCEMENT: FULL IMPLEMENTATION OF THE MALAYSIA MARITIME SINGLE WINDOW (MMSW) SYSTEM AT PORT KLANG

Reference is made to the attached announcement from Port Klang Authority (PKA).

Please be informed that effective 10th June 2024, all transactions involving ship arrivals and departures at Port Klang will be carried out exclusively using the MMSW System. Manual transactions will no longer be permitted.

NOTIFICATION OF SYSTEM DOWNTIME: SISTEM MAKLUMAT KASTAM (SMK) – RCC KLIA

Reference is made to the above subject. Please be informed that the Royal Malaysian Customs Department (JKDM), KLIA Data Centre, will be carrying out scheduled preventive maintenance activities as detailed below: Date: 26 July 2026 (Sunday) Time: 00:00hrs (12.00 AM) – 04:00 (04.00 AM) Duration: 4 hours Affected Communities: Pahang, Terengganu, Kelantan, KLIACVC & FTKL – K1/K2/K9/Manifest/AMS/Payment

RESUMPTION OF SERVICE: SYSTEM ACCESSIBILITY – ePCO

Please be informed that the accessibility issue affecting the Electronic Preferential Certificate of Origin (ePCO) has been resolved. The system is now operating normally.

NOTICE OF INTERMITTENT TECHNICAL ISSUES IMPACTING SYSTEM ACCESSIBILITY – ePCO

Please be informed that, due to technical issues, the following system are currently affected: Electronic Preferential Certificate of Origin (ePCO). Date: Thursday, 23 July 2026 Time/Duration: Until Further Notice Affected Communities: ePCO Users