ANNOUNCEMENT: FULL IMPLEMENTATION OF THE MALAYSIA MARITIME SINGLE WINDOW (MMSW) SYSTEM AT PORT KLANG

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ANNOUNCEMENT: FULL IMPLEMENTATION OF THE MALAYSIA MARITIME SINGLE WINDOW (MMSW) SYSTEM AT PORT KLANG

Reference is made to the attached announcement from Port Klang Authority (PKA).

Please be informed that effective 10th June 2024, all transactions involving ship arrivals and departures at Port Klang will be carried out exclusively using the MMSW System. Manual transactions will no longer be permitted.

Ref No: DNT/MMSW/20240531-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

ANNOUNCEMENT: FULL IMPLEMENTATION OF THE MALAYSIA MARITIME SINGLE WINDOW (MMSW) SYSTEM AT PORT KLANG

Reference is made to the attached announcement from Port Klang Authority (PKA).

Please be informed that effective 10th June 2024, all transactions involving ship arrivals and departures at Port Klang will be carried out exclusively using the MMSW System. Manual transactions will no longer be permitted.

The information regarding user manual, contingency plan, and FAQs is available at the MMSW website (https://www.mmsw.gov.my).

If you require further information or technical assistance, please don't hesitate to contact our Careline at 1 300 133 133 or email us at mmsw_support@dagangnet.com.

Thank You

Attachment:

Notice Full Implementation MMSW - ENG

Notis Pelaksanaan MMSW Sepenuhnya - BM

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RESUMPTION OF SERVICE – NSW

We are pleased to inform you that the technical issue has been resolved. You may now proceed to submit and retrieve responses electronically as usual.

UPDATES: NOTIFICATION OF DELAYED RESPONSES – NSW

Reference is made to our earlier notification regarding the technical issue affecting the National Single Window (NSW). In response to the ongoing issue, please be informed that all urgent shipments are to be processed in accordance with the manual SOP until further notice. This, however, remains subject to the discretion of the Royal Malaysian Customs Department (RMCD) and other relevant authorities.