ANNOUNCEMENT: E-FORM D TRANSACTION CANNOT BE FOUND IN VIET NAM CUSTOMS SYSTEM

Reference is made to the attached announcement from the Ministry of Investment, Trade and Industry (MITI).

The General Department of Viet Nam Customs has notified MITI that their system has been non-operational since August 6, 2024, leading to instability and delays in sending and receiving e-Form D transactions. Exporters and traders who are affected are encouraged to seek assistance by contacting the Viet Nam Customs Authority at bophanhotrotchq@customs.gov.vn

NOTIFICATION OF SYSTEM DOWNTIME: MALAYSIA MARITIME SINGLE WINDOW (MMSW)

Please be informed that Dagang Net Technologies Sdn. Bhd. will be carrying out a deployment activity for MMSW enhancements. The table below summarizes the activity during the downtime: Date: Friday, 14th November 2025 - Saturday, 15th November 2025 Time: 11:00 pm - 2:00 am Duration: 3 hours Affected Communities/Transactions: Malaysia Maritime Single Window (MMSW)

NOTIFICATION ON REVOCATION OF ADMINISTRATIVE ORDER FOR TIMBER INDUSTRY LICENCE ISSUANCE (STIL)

Please be informed that the Sarawak Timber Industry (Licensing) Regulations, 2025 came into effect on 3rd March 2025. With the enforcement of these Regulations, all matters pertaining to the issuance and renewal of timber industry licences are now governed under the new regulatory framework.

NOTIFICATION OF SERVICE DISRUPTION

Please be informed that the National Single Window (NSW) and its related services will be temporarily unavailable from 4:00 PM to 6:00 PM on Saturday, 8 November 2025, due to a scheduled telecommunication infrastructure maintenance activity.