Ref No: DNT/ASW/TECH/20240814-01

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

ANNOUNCEMENT: E-FORM D TRANSACTION CANNOT BE FOUND IN VIET NAM CUSTOMS SYSTEM

Reference is made to the attached announcement from the Ministry of Investment, Trade and Industry (MITI).

The General Department of Viet Nam Customs has notified MITI that their system has been non-operational since August 6, 2024, leading to instability and delays in sending and receiving e-Form D transactions. Exporters and traders who are affected are encouraged to seek assistance by contacting the Viet Nam Customs Authority at bophanhotrotchq@customs.gov.vn.

For additional information or technical assistance, please contact our Careline at 1 300 133 133 or email careline@dagangnet.com.

Thank You.

Attachment:

VN System Disruption Announcement.pdf