ANNOUNCEMENT: E-FORM D TRANSACTION CANNOT BE FOUND IN VIET NAM CUSTOMS SYSTEM

Reference is made to the attached announcement from the Ministry of Investment, Trade and Industry (MITI).

The General Department of Viet Nam Customs has notified MITI that their system has been non-operational since August 6, 2024, leading to instability and delays in sending and receiving e-Form D transactions. Exporters and traders who are affected are encouraged to seek assistance by contacting the Viet Nam Customs Authority at bophanhotrotchq@customs.gov.vn

SEA MANIFEST – NEW REQUIREMENT ON THE USAGE OF THE FOR FREIGHT FORWARDERS’ AGENT CODE

Pursuant to our previous announcement, dated 29th September 2026 regarding the new release pertaining to Sea Manifest system, please be informed that the Freight Forwarders’ Agent Code can only be used in the respective state of issuance for the submission of the House Bill of Lading (HBL).

SYSTEM DOWNTIME NOTIFICATION: ALDEC WEB

With reference to the above subject, please be informed that maintenance activities will be carried out for the ALDEC Web system. During the downtime period, ALDEC Web users may experience difficulties accessing the system and will be unable to perform any transactions. The details are as follows: Date: Wednesday, 7th October 2026 Time: 0700 hours – 0800 hours (7.00 am – 8.00 am) Duration: 1 Hour

SYSTEM DOWNTIME NOTIFICATION – SEA MANIFEST

With reference to the above subject, please be informed that there will be a maintenance activity for the eManifest system. The details of the scheduled deployment are as follows: Date: 1st October 2026 (Thursday) Time: 07:00 hours – 08300 hours (7.00 am – 8.30 am) Duration: 1 hour 30 minutes Affected Application / Communities: Sea Manifest (ALDEC & WEB)