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Dear Valued Customers,
 
Warmest greetings from Dagang Net Technologies Sdn Bhd.
 
DELAYED RESPONSES FOR MANIFEST AND CUSREP (SCN)
 
Due to suspected technical problem, all affected users nationwide please anticipate delayed responses for Manifest and Cusrep (SCN) until further notice.

Due to the above reason you may receive "On Hold" response for your BL submissions, which require further approval from Customs officer.  

We shall keep you notified on the status soonest possible.

For further assistance, please contact Careline at: 1300133133 or email:careline@dagangnet.com

 

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Read more +26 January 2026

RESUMPTION OF SERVICE: TECHNICAL ISSUES IMPACTING SYSTEM ACCESSIBILITY

Please be informed that the accessibility issue has been resolved. The affected systems are now accessible, and declarations may be submitted electronically.
Read more +26 January 2026

NOTICE OF INTERMITTENT TECHNICAL ISSUES IMPACTING SYSTEM ACCESSIBILITY

Please be informed that, due to technical issues, the following systems are currently affected: ALDEC, ePermit, eManifest (Web), and myPayment. Date: Monday, 26th January 2026 Time/Duration: Until Further Notice Affected Communities: Nationwide
Read more +23 January 2026

NOTIFICATION OF SYSTEM DOWNTIME: SISTEM MAKLUMAT KASTAM (SMK) – RCC KLIA

Reference is made to the above subject. Please be informed that the Royal Malaysian Customs Department (Information Technology Division) will be carrying out scheduled preventive maintenance activities as detailed below: Date: 24th January 2026 (Saturday) Time: 5.00 PM – 11.59 PM Duration: 7 hours Affected Communities: Pahang, Terengganu, Kelantan, KLIACVC & FTKL – K1/K2/K9/Manifest/Payment
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