Ref No: DNT/MMSW/DEP/20250408-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

URGENT NOTIFICATION OF SYSTEM DOWNTIME: MALAYSIA MARITIME SINGLE WINDOW (MMSW)

Reference is made to the above subject.

Please be informed that Dagang Net Technologies Sdn Bhd will be carrying out a deployment activity for the MMSW. This will include updates to the Marine Department Arrival Module, along with improvements and fixes to the user interface (UI), as detailed below:

To minimize disruption to your business operations, you are advised to:

1. Plan your activities and transactions in advance.
2. Avoid any activities or submissions within two (2) hours prior to the downtime.

Should you require further clarification or assistance, please do not hesitate to contact our Careline at 1 300 133 133 or email mmsw_support@dagangnet.com.

Thank You