URGENT NOTIFICATION OF SYSTEM DOWNTIME: EDI COMMUNICATION SYSTEM (ECS)

Reference is made to the above.

Please be informed that the Royal Malaysian Customs Department (Technology Division) will be performing scheduled hardware maintenance activities as per the following details:

Date: 13th October 2024 (Sunday)
Time: 12.00 am – 06.00 am
Duration: 6 hours
Affected Communities/Transactions: Nationwide – Customs Declarations, Manifest, Duty Payment & Permit

SYSTEM DOWNTIME NOTIFICATION – SEA MANIFEST

With reference to the above subject, please be informed that there will be a maintenance activity for the eManifest system. The details of the scheduled deployment are as follows: Date: 1st October 2026 (Thursday) Time: 07:00 hours – 08300 hours (7.00 am – 8.30 am) Duration: 1 hour 30 minutes Affected Application / Communities: Sea Manifest (ALDEC & WEB)

NOTIFICATION OF SYSTEM DOWNTIME – EDCFZ

With reference to the above subject, please be informed that the eDCFZ system will be temporarily unavailable to facilitate system maintenance activities. The details of the scheduled system downtime are as follows: Date: Saturday, 19th September 2026 Start Time: 19:00hrs (7:00 PM) Expected Completion: 20:00hrs (8:00 PM) Affected Services/Applications/Link: eDCFZ - https://edcfz.pka.gov.my

ANNOUCEMENT: NEW FEATURE IN MYBILLING PORTAL – PAST DOCUMENT

We are pleased to announce the upcoming launch of a new feature in the MyBilling Portal, namely “Past Document.” The new “Past Document” feature will be deployed on 21st September 2026 and allows customers to self-request billing documents that are no longer available within the standard three (3)-month document display period in the MyBilling Portal.