URGENT : NOTICE OF DAGANG NET SERVICE DISRUPTION

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URGENT : NOTICE OF DAGANG NET SERVICE DISRUPTION

Due to suspected technical problem, all affected customers please be informed of the following:

All customers Nationwide, please anticipate delayed responses for the services eDeclare, eManifest, ePayment/myPayment, ePCO, ePermit, ePermit STA, ePermit Online Payment (eOP), Advance Filing Rule (AFR), Free Zone Declarations, Dangerous Goods Declarations, Enterprise Application Interface (EAI), myCargo2u, Global Interchange Gateway (GIG), eBilling, ALDEC, Pre-Alert Manifest (PAM) and Cargo Analytics Reporting (CART)

Ref No: DNT/TECH/20220516-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

URGENT : NOTICE OF DAGANG NET SERVICE DISRUPTION

Due to suspected technical problem, all affected customers please be informed of the following:

All customers Nationwide, please anticipate delayed responses for the services listed below.

For urgent declarations kindly revert to Standard Operating Procedure (SOP) from 16th May 2022 (11:30hours until further notice).

Should you require more information & technical assistance, please reach out to our Careline at 1 300 133 133 or email careline@dagangnet.com

Thank You

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RESUMPTION OF SERVICE – RCC JOHOR

We are pleased to inform you that the technical issue has been resolved. You are now able to submit your declaration and retrieve your responses electronically.

UPDATE: NOTIFICATION OF DELAYED RESPONSES – RCC JOHOR

With reference to the announcement below, we are currently experiencing technical issues affecting Johor, Melaka, and Negeri Sembilan communities (K1/K2/K9). As a result, all affected users are advised to revert to the manual Standard Operating Procedure (SOP) until further notice.

NOTIFICATION OF DELAYED RESPONSES – RCC JOHOR

Please be informed that there is a suspected technical problem affecting declarations for RCC JOHOR, as per the following details: Date: Wednesday, 17th July 2024 Time/Duration: Unti further notice Affected Communities: Johor, Melaka & Negeri Sembilan - K1/K2/K9