URGENT : NOTICE OF DAGANG NET SERVICE DISRUPTION

Due to suspected technical problem, all affected customers please be informed of the following:

All customers Nationwide, please anticipate delayed responses for the services eDeclare, eManifest, ePayment/myPayment, ePCO, ePermit, ePermit STA, ePermit Online Payment (eOP), Advance Filing Rule (AFR), Free Zone Declarations, Dangerous Goods Declarations, Enterprise Application Interface (EAI), myCargo2u, Global Interchange Gateway (GIG), eBilling, ALDEC, Pre-Alert Manifest (PAM) and Cargo Analytics Reporting (CART)

NOTIFICATIONS FROM THE ROYAL MALAYSIAN CUSTOMS DEPARTMENT – BUDGET 2026

Please be informed that the Malaysia Budget 2026 will be tabled in Parliament on 10 October 2025, from 4:00 PM to 6:00 PM. To facilitate this process, please note that all duty and tax payments and release of goods at any legal place or private jetties will be temporarily suspended from 4:00 PM to 6:00 PM on 10 October 2025, except for perishable goods and personal carry-on items.

AD HOC SYSTEM DOWNTIME NOTIFICATION: NEW EPERMIT SYSTEM

Reference made to the above subject. Please be informed that there will be a maintenance activity for the New ePermit system. The details of the deployment are as follows: Date: 7th October 2025 (Tuesday) Time: 1730 hours – 1900 hours (5.30 pm – 7.00 pm) Duration: 1 hour 30 minutes Affected link: https://newepermit.dagangnet.com.my. This link will not be accessible during the downtime.

NOTIFICATION OF SYSTEM DOWNTIME: MALAYSIA MARITIME SINGLE WINDOW (MMSW)

Reference is made to the above subject. Please be informed that Dagang Net Technologies Sdn. Bhd will be carrying out a deployment activity for the MMSW. Date: Monday, 6th October 2025 Time: 7:00 pm - 8:00 pm Duration: 1 hour Affected Communities/Transactions: Malaysia Maritime Single Window (MMSW)