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Dear Valued Customers,

UPDATES: RESUMPTION OF SERVICE

Warmest Greetings from Dagang Net Technologies Sdn Bhd

Please be informed that SMK service disruption due to maintenance work at RMCD data centre has been completed.

All users nationwide may now revert to electronic submission for Customs declarations/manifest/payment and permits.

For further assistance, please contact Careline at: 1300 133 133 or email:careline@dagangnet.com

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Read more +20 October 2026

NOTIFICATION OF SYSTEM DOWNTIME: MALAYSIA MARITIME SINGLE WINDOW (MMSW)

Please be informed that Dagang Net Technologies Sdn. Bhd will be carrying out a deployment and maintenance activity for the Malaysia Maritime Single Window (MMSW) system. The table below summarizes the scheduled downtime: Date: Friday, 23 October 2026 – Saturday, 24 October 2026 Time: 11:30 pm - 2:30 am Duration: 3 hours Affected Communities/Transactions: Malaysia Maritime Single Window (MMSW)
Read more +19 October 2026

IMPLEMENTATION OF ePCO ACCOUNT BLOCKING MECHANISM EFFECTIVE 26 OCTOBER 2026

Please be informed that the ePCO Account Blocking mechanism will be implemented effective 26 October 2026. Your ePCO service account will be automatically blocked when either of the following conditions is met, whichever occurs first: • Accumulation of five (5) unpaid transactions with status Awaiting Payment; or • An outstanding payment remains unpaid for more than five (5) days.
Read more +12 October 2026

TEMPORARY POSTPONEMENT OF AGENT CODE Z VALIDATION FOR MANIFEST SUBMISSION (CUSTOMS FORM NO. 4)

Further to our previous announcement, please be informed that the Royal Malaysian Customs Department (RMCD) has announced the temporary postponement of the implementation of Agent Code Z validation for Freight Forwarders in manifest submissions (Customs Form No. 4 ).
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