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Dear Valued Customers,

UPDATES: RESUMPTION OF SERVICE

Warmest Greetings from Dagang Net Technologies Sdn Bhd

Please be informed that SMK service disruption due to maintenance work at RMCD data centre has been completed.

All users nationwide may now revert to electronic submission for Customs declarations/manifest/payment and permits.

For further assistance, please contact Careline at: 1300 133 133 or email:careline@dagangnet.com

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Read more +24 July 2026

NOTIFICATION OF SYSTEM DOWNTIME: SISTEM MAKLUMAT KASTAM (SMK) – RCC KLIA

Reference is made to the above subject. Please be informed that the Royal Malaysian Customs Department (JKDM), KLIA Data Centre, will be carrying out scheduled preventive maintenance activities as detailed below: Date: 26 July 2026 (Sunday) Time: 00:00hrs (12.00 AM) – 04:00 (04.00 AM) Duration: 4 hours Affected Communities: Pahang, Terengganu, Kelantan, KLIACVC & FTKL – K1/K2/K9/Manifest/AMS/Payment
Read more +23 July 2026

RESUMPTION OF SERVICE: SYSTEM ACCESSIBILITY – ePCO

Please be informed that the accessibility issue affecting the Electronic Preferential Certificate of Origin (ePCO) has been resolved. The system is now operating normally.
Read more +23 July 2026

NOTICE OF INTERMITTENT TECHNICAL ISSUES IMPACTING SYSTEM ACCESSIBILITY – ePCO

Please be informed that, due to technical issues, the following system are currently affected: Electronic Preferential Certificate of Origin (ePCO). Date: Thursday, 23 July 2026 Time/Duration: Until Further Notice Affected Communities: ePCO Users
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