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Dear Valued Customers,

UPDATES: RESUMPTION OF SERVICE

Warmest Greetings from Dagang Net Technologies Sdn Bhd

Please be informed that SMK service disruption due to maintenance work at RMCD data centre has been completed.

All users nationwide may now revert to electronic submission for Customs declarations/manifest/payment and permits.

For further assistance, please contact Careline at: 1300 133 133 or email:careline@dagangnet.com

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Read more +11 September 2026

SYSTEM DOWNTIME NOTIFICATION: NEW EPERMIT SYSTEM

With reference to the above subject. Please be informed that the New ePermit system will undergo system deployment and will be temporarily unavailable during the following period. Date: Saturday, 26 September 2026 Time: 1500 hours – 1900 hours (3.00 pm – 7.00 pm) Duration: 4 Hours Affected link: https://newepermit.dagangnet.com.my This link will not be accessible during the downtime.
Read more +27 August 2026

NOTIFICATION OF TECHNICAL ISSUE RESOLVED – ALDEC WEB

Please be informed that the technical issue affecting ALDEC Web has been resolved.
Read more +27 August 2026

NOTIFICATION OF TECHNICAL ISSUE – ALDEC WEB

Please be informed that, due to a technical issue affecting ALDEC Web users, you may experience intermittent difficulties when accessing or using the system. Kindly follow the Standard Operating Procedures (SOP) for urgent declarations until further notice. Date: Thursday, 27 August 2026 Time/Duration: Until further notice Affected Communities: ALDEC Web users
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