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Dear Valued Customers,
 
UPDATES: RESUMPTION OF SERVICE

Warmest Greetings from Dagang Net Technologies Sdn Bhd

Please be informed that RMCD technical problem has been resolved.
All affected users may now revert to electronic submission for K2.
 
For further assistance, please contact Careline at: 1300 133 133 or email:careline@dagangnet.com

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Read more +23 January 2026

NOTIFICATION OF SYSTEM DOWNTIME: SISTEM MAKLUMAT KASTAM (SMK) – RCC KLIA

Reference is made to the above subject. Please be informed that the Royal Malaysian Customs Department (Information Technology Division) will be carrying out scheduled preventive maintenance activities as detailed below: Date: 24th January 2026 (Saturday) Time: 5.00 PM – 11.59 PM Duration: 7 hours Affected Communities: Pahang, Terengganu, Kelantan, KLIACVC & FTKL – K1/K2/K9/Manifest/Payment
Read more +16 January 2026

NOTIFICATION OF ASW GATEWAY DOWNTIME IMPACTING APPLICATIONS OF PREFERENTIAL CERTIFICATE OF ORIGIN (PCO) UNDER ASEAN TRADE IN GOODS AGREEMENT (ATIGA) TO ASEAN MEMBER STATES

Please be informed that Malaysia has been experiencing a technical disruption at the ASEAN Single Window (ASW) Gateway due to B2Bi service issues in the production environment since 14 January 2026.
Read more +12 January 2026

SYSTEM DOWNTIME NOTIFICATION: NEW EPERMIT SYSTEM

Please be informed that maintenance activities will be carried out for the New ePermit system. The details are as follows: Date: 24th January 2026 (Saturday) Time: 1500 hours – 1800 hours (3.00 pm – 6.00 pm) Duration: 3 Hours Affected link: https://newepermit.dagangnet.com.my .This link will not be accessible during the downtime.
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