×

Ref No: DNT/NSW/TECH/20250321-004

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

UPDATES ON DELAYED RESPONSES – NATIONWIDE

Please be informed that as of today, 21st March 2025, the technical issue affecting Dagang Net services, including declarations, manifests, duty payments, and permits are stabilizing.

Kindly note the following:

1. System accessibility may be intermittently affected during this period.
2. Delays in responses and processing may continue.
3. It is recommended to follow the manual SOP for urgent shipments to minimize disruptions.

Should you require further clarification or assistance, please do not hesitate to contact our Careline at 1 300 133 133 or via email at careline@dagangnet.com.

Thank You


Date: 20th March 2025

Ref No: DNT/NSW/TECH/20250320-003

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

UPDATES ON DELAYED RESPONSES – NATIONWIDE

Please be informed that the Dagang Net technical issue affecting declarations, manifests, duty payments, and permits still persists. The technical issue, which began on 19th March 2025 at 11:00 am is still being worked on.

What can you expect:
1. System accessibility may be intermittently affected during this period.
2. Delays in responses and processing may continue.
3. We recommend following the manual SOP for urgent shipments to avoid disruptions.

Should you require further clarification or assistance, please do not hesitate to contact our Careline at 1 300 133 133 or via email at careline@dagangnet.com.

Thank You


Date: 19th March 2025

Ref No : Ref No: DNT/NSW/TECH/20250319-002

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

NOTIFICATION OF DELAYED RESPONSES – NATIONWIDE

Please be informed that there is a suspected technical problem affecting all declarations, manifest, duty payment and permit as per the following details:

Please anticipate delays in responses and proceed with the manual SOP for urgent shipments.

Should you require further clarification or assistance, please do not hesitate to contact our Careline at 1 300 133 133 or via email at careline@dagangnet.com

Thank You

Latest News

Get updates and announcements from Dagang Net

View All

Read more +04 February 2026

NOTIFICATION OF ASW GATEWAY DOWNTIME IMPACTING APPLICATIONS OF PREFERENTIAL CERTIFICATE OF ORIGIN (PCO) UNDER ASEAN TRADE IN GOODS AGREEMENT (ATIGA) TO ASEAN MEMBER STATES

Please be informed that Malaysia has been experiencing a technical disruption at the ASEAN Single Window (ASW) Gateway due to B2Bi service issues in the production environment since 3rd February 2026. As a result, the transmission and receipt of electronic Form D (e-Form D) under the ASEAN Trade in Goods Agreement (ATIGA) are temporarily unavailable. During this period, the Malaysian authority has reverted to the issuance of hardcopy Form D until further notice.
Read more +26 January 2026

RESUMPTION OF SERVICE: TECHNICAL ISSUES IMPACTING SYSTEM ACCESSIBILITY

Please be informed that the accessibility issue has been resolved. The affected systems are now accessible, and declarations may be submitted electronically.
Read more +26 January 2026

NOTICE OF INTERMITTENT TECHNICAL ISSUES IMPACTING SYSTEM ACCESSIBILITY

Please be informed that, due to technical issues, the following systems are currently affected: ALDEC, ePermit, eManifest (Web), and myPayment. Date: Monday, 26th January 2026 Time/Duration: Until Further Notice Affected Communities: Nationwide
TOP