UPDATES: NOTIFICATION OF DELAYED RESPONSES – RCC PORT KLANG

UPDATES: NOTIFICATION OF DELAYED RESPONSES - RCC PORT KLANG

Reference is made to our earlier notification regarding the suspected technical issue affecting declarations for RCC Port Klang.

In response to the ongoing issue, please be informed that all urgent shipments are to be processed in accordance with the manual SOP until further notice. However, this is subject to the Royal Malaysian Customs Department (RMCD)’s discretion.

NOTIFICATION OF TECHNICAL ISSUE RESOLVED – ALDEC WEB

Please be informed that the technical issue affecting ALDEC Web has been resolved.

NOTIFICATION OF TECHNICAL ISSUE – ALDEC WEB

Please be informed that, due to a technical issue affecting ALDEC Web users, you may experience intermittent difficulties when accessing or using the system. Kindly follow the Standard Operating Procedures (SOP) for urgent declarations until further notice. Date: Thursday, 27 August 2026 Time/Duration: Until further notice Affected Communities: ALDEC Web users

NOTIFICATION OF DELAY RESPONSES – RCC PORT KLANG

Please be informed that, due to a suspected technical issue affecting RCC PK, response times may be delayed. For urgent declarations, kindly follow the existing Standard Operating Procedures (SOP). Date: Wednesday, 26th August 2026 Time/Duration: Until further notice Affected Communities: Port Klang, Penang, Perak, Kedah & Perlis – K1/K2/K9/Manifest/DutyPayment