UPDATES : NOTICE OF DAGANG NET SERVICE DISRUPTION

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UPDATES : NOTICE OF DAGANG NET SERVICE DISRUPTION

There will be a service disruption in Dagang Net’s services from 22:00 hours, Saturday 22 April 2017 to 04:00 hours, Sunday 23 April 2017 to facilitate an urgent preventive maintenance exercise.

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

We wish to inform you – our valued customers – that there will be a service disruption in Dagang Net’s services from 22:00 hours, Saturday 22 April 2017 to 04:00 hours, Sunday 23 April 2017 to facilitate an urgent preventive maintenance exercise.

During this six (6) hours scheduled downtime, the following services will be temporarily unavailable:

Affected Services
eDeclare eManifest ePayment ePCO ePermit ePermit STA ePermit Online Payment (eOP) myPayment Advance Manifest Free Zone Declarations Dangerous Goods Declarations	eSijil 3P PKFZ Prepaid Enterprise Application Interface (EAI)

To minimize disruption to your business operations, you are advised to:

1. plan ahead your activities and transactions

2. avoid any activities and transaction two (2) hours prior to the downtime

For further assistance, please contact Careline at: 1300133133 or email:careline@dagangnet.com

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RESUMPTION OF SERVICE – NSW

We are pleased to inform you that the technical issue has been resolved. You may now proceed to submit and retrieve responses electronically as usual.

UPDATES: NOTIFICATION OF DELAYED RESPONSES – NSW

Reference is made to our earlier notification regarding the technical issue affecting the National Single Window (NSW). In response to the ongoing issue, please be informed that all urgent shipments are to be processed in accordance with the manual SOP until further notice. This, however, remains subject to the discretion of the Royal Malaysian Customs Department (RMCD) and other relevant authorities.