UPDATE: NOTIFICATION OF DELAYED RESPONSES – RCC KLIA

UPDATE: NOTIFICATION OF DELAYED RESPONSES - RCC KLIA

With reference to the previous announcement, Royal Malaysian Customs Department (RMCD) currently experiencing technical issues affecting the Pahang, Terengganu, Kelantan, KLIACVC, and FTKL communities (K1/K2/K9/Manifest) as well as the nationwide (K3/K8/Permit). As a result, all affected users are advised to revert to the Standard Operating Procedure (SOP) until further notice.

NOTICE: COMMENCEMENT OF HOUSE MANIFEST SUBMISSION FOR COMPANIES UNDER THE CONFERENCE OF ASIA PACIFIC EXPRESS CARRIERS (CAPEC)

Reference is made to the above matter. Please be informed that the Royal Malaysian Customs Department (JKDM) has announced that the submission of House Manifest via the Air Manifest System (AMS) by Dagang Net will become mandatory effective 3 August 2026 for companies under the Conference of Asia Pacific Express Carriers (CAPEC).

RESUMPTION OF SERVICE: SYSTEM ACCESSIBILITY

Please be informed that the accessibility issue affecting the Electronic Preferential Certificate of Origin (ePCO) and eManifest (Web) has been resolved. The systems are now operating normally.

NOTICE OF INTERMITTENT TECHNICAL ISSUES IMPACTING SYSTEM ACCESSIBILITY

Please be informed that, due to technical issues, the following system are currently affected: Electronic Preferential Certificate of Origin (ePCO) and eManifest (Web). Date: Sunday, 26 July 2026 Time/Duration: Until Further Notice Affected Communities: ePCO & eManifest Users