UPDATE: NOTIFICATION OF DELAYED RESPONSES – RCC KLIA

UPDATE: NOTIFICATION OF DELAYED RESPONSES - RCC KLIA

With reference to the previous announcement, Royal Malaysian Customs Department (RMCD) currently experiencing technical issues affecting the Pahang, Terengganu, Kelantan, KLIACVC, and FTKL communities (K1/K2/K9/Manifest) as well as the nationwide (K3/K8/Permit). As a result, all affected users are advised to revert to the Standard Operating Procedure (SOP) until further notice.

SYSTEM DOWNTIME NOTIFICATION: NEW EPERMIT SYSTEM

Please be informed that maintenance activities will be carried out for the New ePermit system. The details are as follows: Date: 11th July 2026 Time: 1500 hours – 1900 hours (3.00 pm – 7.00 pm) Duration: 4 Hours Affected link: https://newepermit.dagangnet.com.my This link will not be accessible during the downtime.

NOTIFICATION: INTERUPTION OF POWER SUPPLY DUE TO GENSET ON LOAD TEST AT FCZ BUILDING, KLIA

Please be informed that the Building Services (Ancillary) Engineering Division will be conducting a Genset On-Load Test at the FCZ Building, KLIA, on Sunday, 5th July 2026, from 10:00 AM to 5:00 PM. During this period, there will be no normal power supply for a duration of 1 hour. However, the essential power supply will be available within 10 seconds.

NOTIFICATION OF SYSTEM DOWNTIME: MALAYSIA MARITIME SINGLE WINDOW (MMSW)

Please be informed that Dagang Net Technologies Sdn. Bhd. will be carrying out a deployment and maintenance activity for the Malaysia Maritime Single Window (MMSW) system. The table below summarizes the scheduled downtime: Date: Friday, 19th June 2026 – Saturday, 20th June 2026 Time: 11:00 pm - 2:00 am Duration: 3 hours Affected Communities/Transactions: Malaysia Maritime Single Window (MMSW)