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Ref No : DNT/SUR/20230427-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

Tell Us How It Went ! : Customer Experience Survey 2023

We hope you are doing well after a wonderful break. We would be grateful if you could spare two (2) minutes to answer a short survey and let us know about your recent experience with us. Thank you in advance for your valuable insights.

Your feedback will be used to ensure our team delivers expected service level, as well as ensuring we have opportunity to change our approach to better suit your needs . This survey is conducted for period of August 2022 to March 2023. Please select the answers that best represents your experience with DNT at the link below latest by 15 May 2023.

https://forms.office.com/r/x6c2Mbxbf4

Thank You

For further assistance, please contact Careline at: 1 300 133 133 or email:careline@dagangnet.com

Latest News

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Read more +23 August 2025

NOTIFICATION OF SERVICE RESUMPTION: MALAYSIA MARITIME SINGLE WINDOW (MMSW)

Reference is made to our earlier notification on the scheduled system downtime. We are pleased to inform you that the deployment activity for the Malaysia Maritime Single Window (MMSW) has been successfully completed, and the system is now fully operational.
Read more +20 August 2025

NOTIFICATION OF SYSTEM DOWNTIME: MALAYSIA MARITIME SINGLE WINDOW (MMSW)

Please be informed that Dagang Net Technologies Sdn. Bhd. will be carrying out a deployment activity for the MMSW. Kindly refer to the attached Release Notes, which outline the improvements, and fixes included in this release. Date: Friday, 22 August 2025 until Saturday, 23 August 2025 Time: 11:30 pm (Friday) - 02:30 am (Saturday) Duration: 3 hours Affected Communities/Transactions: Malaysia Maritime Single Window (MMSW)
Read more +19 August 2025

NOTIFICATION: FPX (PAYNET) SERVICE DISRUPTION

Please be informed that FPX (PayNet) services are currently unavailable. Customs duty and permit payments cannot be processed at the moment. For urgent payments, please proceed manually.
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