SERVICE DISRUPTION NOTICE: PRE-ARRIVAL NOTIFICATION (PAN) FOR MMSW USERS

Reference is made to the above subject.

We would like to inform you that all MMSW users may experience intermittent technical issues with the Pre-Arrival Notification (PAN) for the last 10 ports of call. Please be assured that we are actively working to resolve the matter. Should you require urgent assistance, kindly contact us via email at mmsw_support@dagangnet.com

NOTIFICATION OF TECHNICAL ISSUE RESOLVED – ALDEC WEB

Please be informed that the technical issue affecting ALDEC Web has been resolved.

NOTIFICATION OF TECHNICAL ISSUE – ALDEC WEB

Please be informed that, due to a technical issue affecting ALDEC Web users, you may experience intermittent difficulties when accessing or using the system. Kindly follow the Standard Operating Procedures (SOP) for urgent declarations until further notice. Date: Thursday, 27 August 2026 Time/Duration: Until further notice Affected Communities: ALDEC Web users

NOTIFICATION OF DELAY RESPONSES – RCC PORT KLANG

Please be informed that, due to a suspected technical issue affecting RCC PK, response times may be delayed. For urgent declarations, kindly follow the existing Standard Operating Procedures (SOP). Date: Wednesday, 26th August 2026 Time/Duration: Until further notice Affected Communities: Port Klang, Penang, Perak, Kedah & Perlis – K1/K2/K9/Manifest/DutyPayment