SERVICE DISRUPTION NOTICE: PRE-ARRIVAL NOTIFICATION (PAN) FOR MMSW USERS

Reference is made to the above subject.

We would like to inform you that all MMSW users may experience intermittent technical issues with the Pre-Arrival Notification (PAN) for the last 10 ports of call. Please be assured that we are actively working to resolve the matter. Should you require urgent assistance, kindly contact us via email at mmsw_support@dagangnet.com

NOTIFICATIONS FROM THE ROYAL MALAYSIAN CUSTOMS DEPARTMENT – BUDGET 2027

Please be informed that, in conjunction with the Budget 2027 presentation, customs duty/tax payment and goods release will be temporarily suspended on: Friday, 9 October 2026, from 3:30 PM to 5:30 PM. This suspension applies to both immediate and normal clearance procedures, except for passenger baggage, personal belongings and perishable goods.

SEA MANIFEST – NEW REQUIREMENT ON THE USAGE OF THE FOR FREIGHT FORWARDERS’ AGENT CODE

Pursuant to our previous announcement, dated 29th September 2026 regarding the new release pertaining to Sea Manifest system, please be informed that the Freight Forwarders’ Agent Code can only be used in the respective state of issuance for the submission of the House Bill of Lading (HBL).

SYSTEM DOWNTIME NOTIFICATION: ALDEC WEB

With reference to the above subject, please be informed that maintenance activities will be carried out for the ALDEC Web system. During the downtime period, ALDEC Web users may experience difficulties accessing the system and will be unable to perform any transactions. The details are as follows: Date: Wednesday, 7th October 2026 Time: 0700 hours – 0800 hours (7.00 am – 8.00 am) Duration: 1 Hour