SERVICE DISRUPTION NOTICE: PRE-ARRIVAL NOTIFICATION (PAN) FOR MMSW USERS

Reference is made to the above subject.

We would like to inform you that all MMSW users may experience intermittent technical issues with the Pre-Arrival Notification (PAN) for the last 10 ports of call. Please be assured that we are actively working to resolve the matter. Should you require urgent assistance, kindly contact us via email at mmsw_support@dagangnet.com

NOTIFICATION OF SYSTEM DOWNTIME: MALAYSIA MARITIME SINGLE WINDOW (MMSW)

Please be informed that Dagang Net Technologies Sdn. Bhd. will be carrying out a deployment activity for MMSW enhancements. The table below summarizes the activity during the downtime: Date: Friday, 14th November 2025 - Saturday, 15th November 2025 Time: 11:00 pm - 2:00 am Duration: 3 hours Affected Communities/Transactions: Malaysia Maritime Single Window (MMSW)

NOTIFICATION ON REVOCATION OF ADMINISTRATIVE ORDER FOR TIMBER INDUSTRY LICENCE ISSUANCE (STIL)

Please be informed that the Sarawak Timber Industry (Licensing) Regulations, 2025 came into effect on 3rd March 2025. With the enforcement of these Regulations, all matters pertaining to the issuance and renewal of timber industry licences are now governed under the new regulatory framework.

NOTIFICATION OF SERVICE DISRUPTION

Please be informed that the National Single Window (NSW) and its related services will be temporarily unavailable from 4:00 PM to 6:00 PM on Saturday, 8 November 2025, due to a scheduled telecommunication infrastructure maintenance activity.