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Ref No: NSW/RMCD/20210127-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

RESUMPTION OF SERVICE: RMCD TELCO PROBLEM (JOHOR)

Please be informed that Royal Malaysia Customs Department (RMCD) telco problem has been resolved.

All users may revert to electronic approval.

Should you require more information, please reach out to our Careline at 1 300 133 133 or email careline@dagangnet.com.

Thank You


Ref No: NSW/RMCD/20210126-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

Royal Malaysian Customs Dept Telco Problem (JOHOR)

Due to Royal Malaysian Customs Department (RMCD) telco problem, all stations at Johor are currently experiencing a disruption for approval of Customs Declaration.

All affected customers nationwide please anticipate delay in approval process from: 26 January 2021 ( 20:00hours till further notice).

Should you require more information, please reach out to our Careline at 1 300 133 133 or email careline@dagangnet.com.

Thank You.

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Read more +20 April 2026

ANNOUNCEMENT: POSTPONEMENT OF NEW REGULATORY PROCEDURES FOR THE IMPORTATION OF CRYSTAL SUGAR AND WHITE SUGAR

Please be informed, referring to the attached circular from the Ministry of Domestic Trade and Cost of Living, the implementation of the two-stage import permit application procedure for white sugar or crystal sugar has been postponed until further notice.
Read more +16 April 2026

RESUMPTION OF SERVICE – SABAH, SARAWAK & F.T LABUAN

We are pleased to inform you that the technical issue has been resolved. You may now submit your declarations and retrieve your responses electronically.
Read more +15 April 2026

NOTIFICATION OF DELAY RESPONSES – SABAH, SARAWAK & F.T LABUAN

Please be informed that due to a suspected technical issue affecting RCC HQ, response times may be delayed. Kindly revert to Standard Operating Procedures (SOP) for urgent declarations. Date: Wednesday, 15 April 2026 Time/Duration: Until further notice Affected Communities: Sabah, Sarawak and F.T Labuan – K1, K2, K9 and Manifest.
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