Ref No: DNT/SMK/MAINT/20240810-003

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

RESUMPTION OF SERVICE – RCC KLIA

We are pleased to inform you that the scheduled maintenance has been completed ahead of schedule. The system is now fully operational.

Affected communities may resume electronic submissions as usual.

Should you require further information & technical assistance, please reach out to our Careline at 1 300 133 133 or email careline@dagangnet.com.

Thank You

Date: 9th August 2024

Ref No: DNT/SMK/MAINT/20240809-002

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

AMENDED - NOTIFICATION OF SYSTEM DOWNTIME: SISTEM MAKLUMAT KASTAM (SMK) - RCC KLIA

Reference is made to the previous notification regarding the system downtime.

Please be informed that there has been a revision to the affected communities for the scheduled maintenance on SMK (RCC KLIA). The updated details are as follows:

Please note: The previous announcement included Nationwide - K3, K8, and Permits. These have now been removed from the list of affected communities.

Should you require further information & technical assistance, please reach out to our Careline at 1 300 133 133 or email careline@dagangnet.com.

Thank You

Date: 31st July 2024

Ref No: DNT/SMK/MAINT/20240731-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

NOTIFICATION OF SYSTEM DOWNTIME: SISTEM MAKLUMAT KASTAM (SMK) - RCC KLIA

Reference is made to the above subject.

Please be informed that the Royal Malaysian Customs Department (Technology Division) will be performing scheduled maintenance on SMK (RCC KLIA) as detailed below:

To minimize disruption to your business operations, you are advised to:

1. Plan ahead on your activities and transactions.
2. Avoid any activities and submissions within two (2) hours prior to the downtime.

Should you require further information & technical assistance, please reach out to our Careline at 1 300 133 133 or email careline@dagangnet.com.

Thank You