Ref No : DNT/TECH/20221005-002

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

RESUMPTION OF SERVICE: NOTIFICATION OF DELAYED RESPONSES FOR K1, K2, MANIFEST & DUTY PAYMENT

Please be informed that technical issue has been rectified. All affected customers may now receive responses and service is currently operating as usual.

We apologize for any inconveniences caused.

Should you require more information & technical assistance, please reach out to our Careline at 1 300 133 133 or email careline@dagangnet.com

Thank You

Date: 5 October 2022

Ref No : DNT/TECH/20221005-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

NOTIFICATION OF DELAYED RESPONSES FOR K1, K2, MANIFEST & DUTY PAYMENT

Due to suspected technical problem, all affected Sabah, Sarawak and F.T Labuan users please anticipate delayed responses for K1, K2, Manifest & Duty Payment.

For urgent declaration please revert to Standard Operating Procedure (SOP) from 5 October 2022 (10:30hours until further notice).

Should you require more information & technical assistance, please reach out to our Careline at 1 300 133 133 or email careline@dagangnet.com

Thank You