Ref No : DNT/TECH/20210819-002

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

RESUMPTION OF SERVICE: NOTIFICATION OF DELAYED RESPONSES FOR CUSTOMS DECLARATION - KLIA

Please be informed that Royal Malaysian Customs Department (RMCD) technical issue has been resolved and all users may now submit electronic submission.

Should you require further assistance, please contact our Careline at 1 300 133 133 OR customers are highly encouraged to utilize Email (careline@dagangnet.com) and Dagang Net’s Customer Portal - Live Chat (https://www.mydagangnet.com/).

Thank You

Ref No : DNT/TECH/20210818-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

NOTIFICATION OF DELAYED RESPONSES FOR CUSTOMS DECLARATION - KLIA

Due to suspected technical problem at Royal Malaysian Customs Department (RMCD), all affected customers please be informed of the following:

All affected customers nationwide, please revert to manual submission for urgent K3/K8/declarations & permit from 18 August 2021 (16:30hours until further notice).

All affected customers submitting to stations at KLIA, FTKL, Pahang, Terengganu & Kelantan please revert to manual submission for urgent K1/K2/K3/K8/K9/Manifest/Permit and Payment from 18 August 2021 (16:30hours until further notice).

Should you require more details, please contact our Careline at 1 300 133 133 or email to careline@dagangnet.com.

Thank You