Ref No : DNT/TECH/20230610-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

RESUMPTION OF SERVICE: DELAYED RESPONSES - RCC KLIA

Please be informed that technical issue has been rectified. All affected customers may now receive responses and service is currently operating as usual.

We apologize for any inconveniences caused.

Should you require more information & technical assistance, please reach out to our Careline at 1 300 133 133 or email careline@dagangnet.com

Thank You

Date: 9 June 2023

Ref No : DNT/TECH/20230609-003

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

NOTIFICATION OF DELAYED RESPONSES - RCC KLIA

Please be informed that there is a technical problem affecting declarations for RCC KLIA.

All affected customers nationwide, please revert to Standard Operating Procedure (SOP) for urgent K3/K8 declarations from 9th June 2023 (4.25 PM until further notice).

All affected customers submitting to stations at KLIA, FTKL, Pahang, Terengganu & Kelantan, please revert to Standard Operating Procedure (SOP) for urgent K1/K2/K3/K8/K9/Manifest from 9th June 2023 (4.25 PM until further notice).

Should you require more information & technical assistance, please reach out to our Careline at 1 300 133 133 or email careline@dagangnet.com

Thank You