Ref No : DNT/TECH/20221230-002

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

RESUMPTION OF SERVICE: DELAYED RESPONSES FOR K1, K2, MANIFEST & DUTY PAYMENT

Please be informed that technical issue has been rectified. All affected customers may now receive responses and service is currently operating as usual.

We apologize for any inconveniences caused.

Should you require more information & technical assistance, please reach out to our Careline at 1 300 133 133 or email careline@dagangnet.com

Thank You

Date: 30 December 2022

Ref No : DNT/TECH/20221230-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

NOTIFICATION OF DELAYED RESPONSES FOR K1, K2, K9, MANIFEST & DUTY PAYMENT

Please be informed that there is technical problem affecting the declarations for Port Klang, Penang, Perak, Kedah and Perlis communities. As such, please anticipate delayed responses for K1, K2, K9, Manifest & Duty Payment.

For Johor, Melaka and Negeri Sembilan users please anticipate delayed responses for K1, K2 & K9.

For urgent declarations, please revert to Standard Operating Procedure (SOP) from 30 December 2022 (11.00 am until further notice).

Should you require more information & technical assistance, please reach out to our Careline at 1 300 133 133 or email careline@dagangnet.com

Thank You