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Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

RESUMPTION - NOTIFICATION OF DELAYED RESPONSES FOR CUSTOMS DECLARATION K1/K2/K3/K8/K9 AND PERMIT - NATIONWIDE

Dagang Net Technologies Sdn Bhd (DNT) technical problem has been rectified, all users nationwide may now revert to electronic submission for K1, K2, K3, K8 & K9 declarations and Permit.

Should you require more details, please contact our Careline at 1 300 133 133 or email to careline@dagangnet.com.

Thank you and regards

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Read more +03 April 2026

NOTIFICATION OF SYSTEM DOWNTIME: SISTEM MAKLUMAT KASTAM (SMK) – RCC KLIA

Reference is made to the above subject. Please be informed that the Royal Malaysian Customs Department (Information Technology Division) will be carrying out scheduled preventive maintenance activities as detailed below: Date: 4th April 2026 (Saturday) – 5th April 2026 (Sunday) Time: 10.00 PM (Saturday) – 02.00 AM (Sunday) Duration: 4 hours Affected Communities: Pahang, Terengganu, Kelantan, KLIACVC & FTKL – K1/K2/K9/Manifest/Payment
Read more +02 April 2026

NOTIFICATION OF SYSTEM DOWNTIME FOR APPLICATIONS OF PREFERENTIAL CERTIFICATE OF ORIGIN (PCO) UNDER ASEAN TRADE IN GOODS AGREEMENT (ATIGA) TO ASEAN MEMBER STATES DUE TO TECHNICAL ISSUE IN MALAYSIA’S ASW GATEWAY

Please be informed that Malaysia is currently experiencing a technical disruption at the ASEAN Single Window (ASW) Gateway since 1 April 2026, caused by issues affecting the production environment. As a result, the transmission and receipt of electronic Form D (e-Form D) under the ASEAN Trade in Goods Agreement (ATIGA) with ASEAN Member States are temporarily unavailable.
Read more +30 March 2026

NOTIFICATION OF SERVICE DISRUPTION

Please be informed that the National Single Window (NSW) and its related services will be temporarily unavailable from 3:00 PM to 9:00 PM on Saturday, 11 April 2026, due to a scheduled maintenance activity.
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