NOTIFICATION : SCHEDULE DOWNTIME FOR THAILAND ASEAN SINGLE WINDOW (ASW) GATEWAY

This is to inform that there will be system maintenance activity taking place in Thailand’s ASW environment which will result to Thailand’s ASW Gateway being temporarily down on 21 February 2021 (Sunday) at 6.00 am till 9.00 am on Production environment & 28 February 2021 (Sunday) at 6.00 am till 9.00am on Test environment.

UPDATE ON TECHNICAL ISSUES AFFECTING NSW SYSTEM ACCESSIBILITY

Please be informed that the intermittent technical issues affecting the National Single Window (NSW) system, as previously communicated, remain unresolved. Users may still experience disruptions or delays in accessing the following services: Affected Services / Applications 1. eDeclaration 2. eManifest 3. myPayment 4. ePermit 5. ePermit STA 6. ePCO

ANNOUNCEMENT: TEMPORARY CLOSURE OF MITI ePCO AND ePERMIT SYSTEM DURING EID Al-FITR 2025

Reference is made to the attached announcement from the Ministry of Investment, Trade and Industry (MITI). In conjunction with the 2025 Eid Al-Fitr celebration, the ePCO and ePERMIT systems will be temporarily closed and will reopen for operation according to the schedule below: Date of the Eid Al-Fitr*: 31st March 2025 (Monday) - 1st April 2025 (Tuesday) MITI'S Office: Kuala Lumpur, Perak, Pulau Pinang, Johor, Pahang, Kelantan, Melaka, Sabah and Sarawak Date and Time of the System Closure: 29th March 2025 (Saturday) from 12.00 am until 3rd April 2025 (Thursday) 7.59 am Date and Time of the System Resume Operation: 3rd April 2025 (Thursday) at 8.00 am

Date	Time (Malaysia Time)	Environment
21 February 2021 (Sunday)	06.00 am - 09.00 am	Production
28 February 2021 (Sunday)	06.00 am - 09.00 am	Test