Ref No: DNT/MMSW/20250116-002

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

NOTIFICATION: PRE-ARRIVAL NOTIFICATION (PAN) ISSUE RESOLVED

We are pleased to inform you that the technical issue affecting the Pre-Arrival Notification (PAN) for the last 10 ports of call has been fully resolved.

We sincerely appreciate your patience during this period. Should you require any further assistance, please do not hesitate to contact us at mmsw_support@dagangnet.com.

Thank You

Date: 15th January 2025

Ref No: DNT/MMSW/20250115-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

SERVICE DISRUPTION NOTICE: PRE-ARRIVAL NOTIFICATION (PAN) FOR MMSW USERS

Reference is made to the above subject.

We would like to inform you that all MMSW users may experience intermittent technical issues with the Pre-Arrival Notification (PAN) for the last 10 ports of call. Please be assured that we are actively working to resolve the matter. Should you require urgent assistance, kindly contact us via email at mmsw_support@dagangnet.com.

Thank You