Ref No: DNT/SMK/MAINT/20241107-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

NOTIFICATION OF SYSTEM DOWNTIME: SISTEM MAKLUMAT KASTAM (SMK) - RCC KLIA & HQ

With reference to the above subject, please be advised that the Royal Malaysian Customs Department (Technology Division) will be conducting scheduled maintenance on the SMK system (RCC KLIA & HQ) as outlined below:

To minimize disruption to your business operations, you are advised to:

1. Plan your activities and transactions in advance.
2. Avoid any activities and submissions within two (2) hours prior to the schedule downtime.

Should you require any additional information or technical assistance, please do not hesitate to contact our Careline at 1 300 133 133 or via email at careline@dagangnet.com.

Thank You