NOTIFICATION OF SYSTEM DOWNTIME FOR PORT KLANG AUTHORITY – DISASTER RECOVERY SIMULATION

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NOTIFICATION OF SYSTEM DOWNTIME FOR PORT KLANG AUTHORITY - DISASTER RECOVERY SIMULATION

Service disruption in Port Klang Authority eDCFZ services during the simulation time

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

NOTIFICATION OF SYSTEM DOWNTIME FOR PORT KLANG AUTHORITY - DISASTER RECOVERY SIMULATION

With reference to the attached announcement from Lembaga Pelabuhan Kelang (PKA), please be informed that there will be a service disruption in Port Klang Authority eDCFZ services during the simulation time.

To minimize disruption to your business operations, you are advised to:

1. avoid any activities and transaction (Dangerous Cargo/Free Zone) two (2) hours prior to the scheduled disruption

For further details, please contact our Careline at 1 300 133 133 or email to careline@dagangnet.com

Thank You

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RESUMPTION OF SERVICE – NSW

We are pleased to inform you that the technical issue has been resolved. You may now proceed to submit and retrieve responses electronically as usual.

UPDATES: NOTIFICATION OF DELAYED RESPONSES – NSW

Reference is made to our earlier notification regarding the technical issue affecting the National Single Window (NSW). In response to the ongoing issue, please be informed that all urgent shipments are to be processed in accordance with the manual SOP until further notice. This, however, remains subject to the discretion of the Royal Malaysian Customs Department (RMCD) and other relevant authorities.

NOTIFICATION OF DELAYED RESPONSES – NSW

Please be informed that a suspected technical issue is affecting the National Single Window (NSW) services. This may result in delayed responses.

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