×

Ref No: DNT/PKA/20240711-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

NOTIFICATION OF SYSTEM DOWNTIME FOR PORT KLANG AUTHORITY - DISASTER RECOVERY EXERCISE

With reference to the attached email from Port Klang Authority (PKA), please be informed that there will be a disruption in eDCFZ services during the following date and times:

I.     Configuration Activity (exchange from production server to DR server - failover).
Date: 12/7/2024 (Friday)
Time: 8.00 pm
Expected downtime: 3 hours.

II.    Configuration Activity (exchange from DR server to production server - fallback recovery).
Date: 13/7/2024 (Sabtu)
Time: 12 Midnight
Expected exchange time: 2 hours.

To minimize disruption to your business operations, you are advised to:

1. Avoid any activities and transactions related to Dangerous Cargo or Free Zone two (2) hours prior to the scheduled disruption.

Should you require more information, please reach out to our Careline at 1 300 133 133 or email careline@dagangnet.com.

Thank You

 

Attachment:

Email from Port Klang Authority (PKA)

 

Latest News

Get updates and announcements from Dagang Net

View All

Read more +17 July 2024

RESUMPTION OF SERVICE – RCC JOHOR

We are pleased to inform you that the technical issue has been resolved. You are now able to submit your declaration and retrieve your responses electronically.
Read more +17 July 2024

UPDATE: NOTIFICATION OF DELAYED RESPONSES – RCC JOHOR

With reference to the announcement below, we are currently experiencing technical issues affecting Johor, Melaka, and Negeri Sembilan communities (K1/K2/K9). As a result, all affected users are advised to revert to the manual Standard Operating Procedure (SOP) until further notice.
Read more +17 July 2024

NOTIFICATION OF DELAYED RESPONSES – RCC JOHOR

Please be informed that there is a suspected technical problem affecting declarations for RCC JOHOR, as per the following details: Date: Wednesday, 17th July 2024 Time/Duration: Unti further notice Affected Communities: Johor, Melaka & Negeri Sembilan - K1/K2/K9
TOP