NOTIFICATION OF SERVICE DISRUPTION

Get updates and announcements from Dagang Net

NOTIFICATION OF SERVICE DISRUPTION

Please be informed that there will be disruption to the National Single Window (NSW) services on Saturday, 22nd July 2023 (1600hrs to 1800hrs) to facilitate an ad-hoc preventive maintenance exercise.

Ref No: DNT/MAINT/20230718-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

NOTIFICATION OF SERVICE DISRUPTION

Please be informed that there will be disruption to the National Single Window (NSW) services on Saturday, 22nd July 2023 (1600hrs to 1800hrs) to facilitate an ad-hoc preventive maintenance exercise.

During these two (2) hours scheduled downtime, the following services will be temporarily unavailable:

To minimize disruption to your business operations, you are advised to:

1. Plan ahead on your activities and transactions
2. Avoid any activities and submissions within two (2) hours prior to the downtime
3. Print all regulatory documents ahead of the downtime as access to all systems will not be available

Should you require more details, please reach out to our Careline at 1 300 133 133 or email careline@dagangnet.com.

Thank You

Latest News

Get updates and announcements from Dagang Net

View All

RESUMPTION OF SERVICE – NSW

We are pleased to inform you that the technical issue has been resolved. You may now proceed to submit and retrieve responses electronically as usual.

UPDATES: NOTIFICATION OF DELAYED RESPONSES – NSW

Reference is made to our earlier notification regarding the technical issue affecting the National Single Window (NSW). In response to the ongoing issue, please be informed that all urgent shipments are to be processed in accordance with the manual SOP until further notice. This, however, remains subject to the discretion of the Royal Malaysian Customs Department (RMCD) and other relevant authorities.