NOTIFICATION OF SERVICE DISRUPTION

Due to suspected technical problem, all affected customers please be informed of the following:

All affected Port Klang, Perak, Penang, Kedah & Perlis customers submitting K1/K2/K9/Manifest and Payment, please anticipate delayed responses.

For urgent declarations please revert to manual submission from 31 December 2021 (16:00hours until further notice).

SYSTEM DOWNTIME NOTIFICATION: ALDEC WEB

With reference to the above subject, please be informed that maintenance activities will be carried out for the ALDEC Web system. During the downtime period, ALDEC Web users may experience difficulties accessing the system and will be unable to perform any transactions. The details are as follows: Date: Wednesday, 5th August 2026 Time: 1230 hours – 1330 hours (12.30 pm – 1.30 pm) Duration: 1 hour

NOTICE: COMMENCEMENT OF HOUSE MANIFEST SUBMISSION FOR COMPANIES UNDER THE CONFERENCE OF ASIA PACIFIC EXPRESS CARRIERS (CAPEC)

Reference is made to the above matter. Please be informed that the Royal Malaysian Customs Department (JKDM) has announced that the submission of House Manifest via the Air Manifest System (AMS) by Dagang Net will become mandatory effective 3 August 2026 for companies under the Conference of Asia Pacific Express Carriers (CAPEC).

RESUMPTION OF SERVICE: SYSTEM ACCESSIBILITY

Please be informed that the accessibility issue affecting the Electronic Preferential Certificate of Origin (ePCO) and eManifest (Web) has been resolved. The systems are now operating normally.