NOTIFICATION OF SERVICE DISRUPTION

Due to suspected technical problem, all affected customers please be informed of the following:

All affected Port Klang, Perak, Penang, Kedah & Perlis customers submitting K1/K2/K9/Manifest and Payment, please anticipate delayed responses.

For urgent declarations please revert to manual submission from 31 December 2021 (16:00hours until further notice).

SYSTEM DOWNTIME NOTIFICATION: NEW EPERMIT SYSTEM

With reference to the above subject. Please be informed that the New ePermit system will undergo system deployment and will be temporarily unavailable during the following period. Date: Saturday, 26 September 2026 Time: 1500 hours – 1900 hours (3.00 pm – 7.00 pm) Duration: 4 Hours Affected link: https://newepermit.dagangnet.com.my This link will not be accessible during the downtime.

NOTIFICATION OF TECHNICAL ISSUE RESOLVED – ALDEC WEB

Please be informed that the technical issue affecting ALDEC Web has been resolved.

NOTIFICATION OF TECHNICAL ISSUE – ALDEC WEB

Please be informed that, due to a technical issue affecting ALDEC Web users, you may experience intermittent difficulties when accessing or using the system. Kindly follow the Standard Operating Procedures (SOP) for urgent declarations until further notice. Date: Thursday, 27 August 2026 Time/Duration: Until further notice Affected Communities: ALDEC Web users