Ref No: DNT/MAINT/20251128-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

NOTIFICATION OF SERVICE DISRUPTION

Please be informed that the National Single Window (NSW) and its related services will be temporarily unavailable from 3:00 PM to 9:00 PM on Saturday, 6 December 2025, due to a scheduled database maintenance activity.

Please note that the following services will be unavailable during this six-hour maintenance window.

To minimize disruption to your business operations, we advise you to:

1. Plan your activities and transactions in advance to avoid potential disruptions
2. Avoid any activities or submissions within two (2) hours prior to the downtime
3. Print all necessary regulatory documents before the downtime, as access to all systems will be temporarily unavailable

Should you require further clarification or assistance, please do not hesitate to contact our Careline at 1 300 133 133 or via email at careline@dagangnet.com.

Thank You