NOTIFICATION OF DELAYED RESPONSES – RCC PUTRAJAYA – Dagang Net Technologies Sdn Bhd

NOTIFICATION OF DELAYED RESPONSES - RCC PUTRAJAYA

Due to suspected technical problem, all affected customers please be informed of the following: All affected customers nationwide, please revert to Standard Operating Precedure (SOP) for urgent K3/K8 declarations & Permit from 1st March 2023 (11.30 hours until further notice).

All affected Sabah, Sarawak & Labuan F.T customers, please revert to Standard Operating Procedure (SOP) for urgent K1/K2/K3/K8/K9/Manifest & Permit from 1st March 2023 (11.30 hours until further notice).

NOTIFICATION OF SYSTEM DOWNTIME: MALAYSIA MARITIME SINGLE WINDOW (MMSW)

Please be informed that Dagang Net Technologies Sdn. Bhd will be carrying out a deployment and maintenance activity for the Malaysia Maritime Single Window (MMSW) system. The table below summarizes the scheduled downtime: Date: Friday, 23 October 2026 – Saturday, 24 October 2026 Time: 11:30 pm - 2:30 am Duration: 3 hours Affected Communities/Transactions: Malaysia Maritime Single Window (MMSW)

IMPLEMENTATION OF ePCO ACCOUNT BLOCKING MECHANISM EFFECTIVE 26 OCTOBER 2026

Please be informed that the ePCO Account Blocking mechanism will be implemented effective 26 October 2026. Your ePCO service account will be automatically blocked when either of the following conditions is met, whichever occurs first: • Accumulation of five (5) unpaid transactions with status Awaiting Payment; or • An outstanding payment remains unpaid for more than five (5) days.

TEMPORARY POSTPONEMENT OF AGENT CODE Z VALIDATION FOR MANIFEST SUBMISSION (CUSTOMS FORM NO. 4)

Further to our previous announcement, please be informed that the Royal Malaysian Customs Department (RMCD) has announced the temporary postponement of the implementation of Agent Code Z validation for Freight Forwarders in manifest submissions (Customs Form No. 4 ).