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Ref No : DNT/TECH/20230405-002

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

NOTIFICATION OF DELAYED RESPONSES - NATIONWIDE

Due to suspected technical problem. All nationwide customers please anticipate delayed for all declarations, manifest, duty payment and permit.

For urgent declarations please revert to Standard Operating Procedure (SOP) from 5th April 2023 (12.15PM until further notice).

Should you require more information & technical assistance, please reach out to our Careline at 1 300 133 133 or email careline@dagangnet.com

Thank You

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Read more +15 September 2026

ANNOUCEMENT: NEW FEATURE IN MYBILLING PORTAL – PAST DOCUMENT

We are pleased to announce the upcoming launch of a new feature in the MyBilling Portal, namely “Past Document.” The new “Past Document” feature will be deployed on 21st September 2026 and allows customers to self-request billing documents that are no longer available within the standard three (3)-month document display period in the MyBilling Portal.
Read more +11 September 2026

SYSTEM DOWNTIME NOTIFICATION: NEW EPERMIT SYSTEM

With reference to the above subject. Please be informed that the New ePermit system will undergo system deployment and will be temporarily unavailable during the following period. Date: Saturday, 26 September 2026 Time: 1500 hours – 1900 hours (3.00 pm – 7.00 pm) Duration: 4 Hours Affected link: https://newepermit.dagangnet.com.my This link will not be accessible during the downtime.
Read more +27 August 2026

NOTIFICATION OF TECHNICAL ISSUE RESOLVED – ALDEC WEB

Please be informed that the technical issue affecting ALDEC Web has been resolved.
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