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Ref No : DNT/TECH/20230216-003

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

NOTIFICATION OF DELAYED RESPONSES - NATIONWIDE

Due to suspected telco problem. All nationwide customers please anticipate delayed for all declarations, manifest, duty payment and permit.

For urgent declarations please revert to Standard Operating Procedure (SOP) from 16 February 2023 (12.45PM until further notice).

Should you require more information & technical assistance, please reach out to our Careline at 1 300 133 133 or email careline@dagangnet.com

Thank You

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Read more +31 October 2025

NOTIFICATION OF SERVICE DISRUPTION

Please be informed that the National Single Window (NSW) and its related services will be temporarily unavailable from 4:00 PM to 6:00 PM on Saturday, 8 November 2025, due to a scheduled telecommunication infrastructure maintenance activity.
Read more +28 October 2025

NOTIFICATION: DEPLOYMENT OF ALDEC V6.0.1.0

Reference is made to the above subject. Please be informed that Dagang Net Technologies Sdn Bhd will be carrying out a deployment activity for the new release of the ALDEC application (version 6.0.1.0). Kindly note that ALDEC services will be unavailable during a two-hour deployment window.
Read more +22 October 2025

NOTIFICATION OF DELAY IN RELEASE PROCESS – RCC JOHOR

Please be informed that a telecommunications issue is currently impacting RCC Johor, which may result in delays in the release process. Date: Wednesday, 22 October 2025 Time/Duration: Until further notice Affected Communities: 1. Johor – All Declarations 2. Melaka & Negeri Sembilan - All Declarations
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