NOTIFICATION OF DELAYED RESPONSES FOR ZB AND DG DECLARATIONS

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NOTIFICATION OF DELAYED RESPONSES FOR ZB AND DG DECLARATIONS

Please be informed that there is technical problem affecting declarations for PORT KLANG AUTHORITY (eDCFZ). As such, please anticipate delayed responses for ZB and DG declarations.

Ref No : DNT/TECH/20230213-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

NOTIFICATION OF DELAYED RESPONSES FOR ZB AND DG DECLARATIONS

Please be informed that there is technical problem affecting declarations for PORT KLANG AUTHORITY (eDCFZ). As such, please anticipate delayed responses for ZB and DG declarations.

For urgent declarations, please revert to Standard Operating Procedure (SOP) from 13 February 2023 (4.20pm until further notice).

Should you require more information & technical assistance, please reach out to our Careline at 1 300 133 133 or email careline@dagangnet.com

Thank You

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RESUMPTION OF SERVICE – RCC JOHOR

We are pleased to inform you that the technical issue has been resolved. You are now able to submit your declaration and retrieve your responses electronically.

UPDATE: NOTIFICATION OF DELAYED RESPONSES – RCC JOHOR

With reference to the announcement below, we are currently experiencing technical issues affecting Johor, Melaka, and Negeri Sembilan communities (K1/K2/K9). As a result, all affected users are advised to revert to the manual Standard Operating Procedure (SOP) until further notice.

NOTIFICATION OF DELAYED RESPONSES – RCC JOHOR

Please be informed that there is a suspected technical problem affecting declarations for RCC JOHOR, as per the following details: Date: Wednesday, 17th July 2024 Time/Duration: Unti further notice Affected Communities: Johor, Melaka & Negeri Sembilan - K1/K2/K9