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Dear Valued Customers,

NOTIFICATION OF DELAYED RESPONSES FOR MANIFEST SUBMISSION

Due to suspected Dagang Net Technologies (DNT) technical problem, all users nationwide please anticipate delayed responses for Manifest submitted from 2 April 2019 to further notice.

We shall keep all customers updated with the resolution progress from time to time. For urgent submissions please email to Careline@dagangnet.com

For further assistance, please contact Careline at: 1300133133 or email:careline@dagangnet.com

 

Thank you

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Read more +26 January 2026

RESUMPTION OF SERVICE: TECHNICAL ISSUES IMPACTING SYSTEM ACCESSIBILITY

Please be informed that the accessibility issue has been resolved. The affected systems are now accessible, and declarations may be submitted electronically.
Read more +26 January 2026

NOTICE OF INTERMITTENT TECHNICAL ISSUES IMPACTING SYSTEM ACCESSIBILITY

Please be informed that, due to technical issues, the following systems are currently affected: ALDEC, ePermit, eManifest (Web), and myPayment. Date: Monday, 26th January 2026 Time/Duration: Until Further Notice Affected Communities: Nationwide
Read more +23 January 2026

NOTIFICATION OF SYSTEM DOWNTIME: SISTEM MAKLUMAT KASTAM (SMK) – RCC KLIA

Reference is made to the above subject. Please be informed that the Royal Malaysian Customs Department (Information Technology Division) will be carrying out scheduled preventive maintenance activities as detailed below: Date: 24th January 2026 (Saturday) Time: 5.00 PM – 11.59 PM Duration: 7 hours Affected Communities: Pahang, Terengganu, Kelantan, KLIACVC & FTKL – K1/K2/K9/Manifest/Payment
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