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Ref No : DNT/TECH/20210531-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

NOTIFICATION OF DELAYED RESPONSES FOR CUSTOMS DECLARATION, MANIFEST, PERMIT AND MYPAYMENT - NATIONWIDE

Due to suspected technical problem, please anticipate delayed responses for Customs, Manifest, Permit & myPayment declarations nationwide.

For urgent declarations, please revert to manual SOP submission from Monday, 31st May 2021 (11.30hrs until further notice).

Should you require more details, please contact our Careline at 1 300 133 133 or email to careline@dagangnet.com.

Thank You

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Read more +12 November 2025

NOTIFICATION OF SYSTEM DOWNTIME: MALAYSIA MARITIME SINGLE WINDOW (MMSW)

Please be informed that Dagang Net Technologies Sdn. Bhd. will be carrying out a deployment activity for MMSW enhancements. The table below summarizes the activity during the downtime: Date: Friday, 14th November 2025 - Saturday, 15th November 2025 Time: 11:00 pm - 2:00 am Duration: 3 hours Affected Communities/Transactions: Malaysia Maritime Single Window (MMSW)
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Please be informed that the Sarawak Timber Industry (Licensing) Regulations, 2025 came into effect on 3rd March 2025. With the enforcement of these Regulations, all matters pertaining to the issuance and renewal of timber industry licences are now governed under the new regulatory framework.
Read more +31 October 2025

NOTIFICATION OF SERVICE DISRUPTION

Please be informed that the National Single Window (NSW) and its related services will be temporarily unavailable from 4:00 PM to 6:00 PM on Saturday, 8 November 2025, due to a scheduled telecommunication infrastructure maintenance activity.
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