NOTIFICATION OF DELAYED RESPONSES FOR CUSTOMS DECLARATION – KLIA

NOTIFICATION OF DELAYED RESPONSES FOR CUSTOMS DECLARATION - KLIA

Due to suspected technical problem at Royal Malaysian Customs Department (RMCD), all affected customers please be informed of the following:

All affected customers nationwide, please revert to manual submission for urgent K3/K8/declarations & permit from 18 August 2021 (16:30hours until further notice).

All affected customers submitting to stations at KLIA, FTKL, Pahang, Terengganu & Kelantan please revert to manual submission for urgent K1/K2/K3/K8/K9/Manifest/Permit and Payment from 18 August 2021 (16:30hours until further notice).

NOTICE OF TEMPORARY INACCESSIBILITY OF SHIPPING SCHEDULE MENU IN MMSW

Please be informed that due to technical issues, the Shipping Schedule menu in the Malaysian Maritime Single Window (MMSW) is currently inaccessible.

INVITATION TO PARTICIPATE IN THE 2026 ASEAN SINGLE WINDOW (ASW) USERS SURVEY

Please be informed that the ASEAN–U.S. Partnership Program, in coordination with the ASEAN Secretariat, is conducting the 2026 ASEAN Single Window (ASW) Users Survey. The survey aims to collect feedback from users across ASEAN Member States to support improvements to the ASW system.

SYSTEM DOWNTIME NOTIFICATION: NEW EPERMIT SYSTEM

Please be informed that maintenance activities will be carried out for the New ePermit system. The details are as follows: Date: 3rd March 2026 (Tuesday) Time: 1830 hours – 2030 hours (6.30 pm – 8.30 pm) Duration: 2 Hours Affected link: https://newepermit.dagangnet.com.my .This link will not be accessible during the downtime.