NOTIFICATION OF DELAYED RESPONSES FOR CUSTOMS DECLARATION – KLIA

NOTIFICATION OF DELAYED RESPONSES FOR CUSTOMS DECLARATION - KLIA

Due to suspected technical problem at Royal Malaysian Customs Department (RMCD), all affected customers please be informed of the following:

All affected customers nationwide, please revert to manual submission for urgent K3/K8/declarations & permit from 18 August 2021 (16:30hours until further notice).

All affected customers submitting to stations at KLIA, FTKL, Pahang, Terengganu & Kelantan please revert to manual submission for urgent K1/K2/K3/K8/K9/Manifest/Permit and Payment from 18 August 2021 (16:30hours until further notice).

NOTIFICATION: DEPLOYMENT OF ALDEC V6.0.1.0

Reference is made to the above subject. Please be informed that Dagang Net Technologies Sdn Bhd will be carrying out a deployment activity for the new release of the ALDEC application (version 6.0.1.0). Kindly note that ALDEC services will be unavailable during a two-hour deployment window.

NOTIFICATION OF DELAY IN RELEASE PROCESS – RCC JOHOR

Please be informed that a telecommunications issue is currently impacting RCC Johor, which may result in delays in the release process. Date: Wednesday, 22 October 2025 Time/Duration: Until further notice Affected Communities: 1. Johor – All Declarations 2. Melaka & Negeri Sembilan - All Declarations

NOTIFICATION OF SCHEDULED ePCO SYSTEM ENHANCEMENT AND TEMPORARY SERVICE SUSPENSION

Please be informed that the ePCO system will be temporarily unavailable due to scheduled maintenance and enhancement from 31 October 2025 (Friday) to 2 November 2025 (Sunday).