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Ref No: DNT/TEL/20220602-001

Dear Valued Customers,

Greetings from Dagang Net Technologies Sdn Bhd.

NOTIFICATION : INTERRUPTION OF TELEPHONE LINE – CARELINE

Please be informed that we are facing disruption of telephone lines - Careline contacts as below will not be reachable.

Telephone: 1 300 133 133

As an alternative, for assistance all customers may contact us via the following channels during the stipulated time:

1. 017 – 8880 248
2. 017 – 868 8339

OR

Email – careline@dagangnet.com / Live Chat - https://www.mydagangnet.com

Thank You

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Read more +03 August 2026

SYSTEM DOWNTIME NOTIFICATION: ALDEC WEB

With reference to the above subject, please be informed that maintenance activities will be carried out for the ALDEC Web system. During the downtime period, ALDEC Web users may experience difficulties accessing the system and will be unable to perform any transactions. The details are as follows: Date: Wednesday, 5th August 2026 Time: 1230 hours – 1330 hours (12.30 pm – 1.30 pm) Duration: 1 hour
Read more +28 July 2026

NOTICE: COMMENCEMENT OF HOUSE MANIFEST SUBMISSION FOR COMPANIES UNDER THE CONFERENCE OF ASIA PACIFIC EXPRESS CARRIERS (CAPEC)

Reference is made to the above matter. Please be informed that the Royal Malaysian Customs Department (JKDM) has announced that the submission of House Manifest via the Air Manifest System (AMS) by Dagang Net will become mandatory effective 3 August 2026 for companies under the Conference of Asia Pacific Express Carriers (CAPEC).
Read more +26 July 2026

RESUMPTION OF SERVICE: SYSTEM ACCESSIBILITY

Please be informed that the accessibility issue affecting the Electronic Preferential Certificate of Origin (ePCO) and eManifest (Web) has been resolved. The systems are now operating normally.
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