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Ref No: DNT/TEL/20220517-001

Dear Valued Customers,

Greetings from Dagang Net Technologies Sdn Bhd.

NOTIFICATION : INTERRUPTION OF TELEPHONE LINE – CARELINE

Please be informed that we are facing disruption of telephone lines - Careline contacts as below will not be reachable .

Telephone: 1 300 133 133

As an alternative, for assistance all customers may contact us via the following channels during the stipulated time:

1. 017 – 8880 248
2. 017 – 868 8339

OR

Email – careline@dagangnet.com

Thank You

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Read more +26 July 2026

RESUMPTION OF SERVICE: SYSTEM ACCESSIBILITY

Please be informed that the accessibility issue affecting the Electronic Preferential Certificate of Origin (ePCO) and eManifest (Web) has been resolved. The systems are now operating normally.
Read more +26 July 2026

NOTICE OF INTERMITTENT TECHNICAL ISSUES IMPACTING SYSTEM ACCESSIBILITY

Please be informed that, due to technical issues, the following system are currently affected: Electronic Preferential Certificate of Origin (ePCO) and eManifest (Web). Date: Sunday, 26 July 2026 Time/Duration: Until Further Notice Affected Communities: ePCO & eManifest Users
Read more +24 July 2026

NOTIFICATION OF SYSTEM DOWNTIME: SISTEM MAKLUMAT KASTAM (SMK) – RCC KLIA

Reference is made to the above subject. Please be informed that the Royal Malaysian Customs Department (JKDM), KLIA Data Centre, will be carrying out scheduled preventive maintenance activities as detailed below: Date: 26 July 2026 (Sunday) Time: 00:00hrs (12.00 AM) – 04:00 (04.00 AM) Duration: 4 hours Affected Communities: Pahang, Terengganu, Kelantan, KLIACVC & FTKL – K1/K2/K9/Manifest/AMS/Payment
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