NOTIFICATION FROM JABATAN KASTAM DIRAJA MALAYSIA – CANCELLATION OF TRANSACTION TYPE (FD) ON RTV TRADE / IMPORTATION INTO DUTY-FREE ISLAND.

The trade / importation of cigarettes, tobacco products, electronic and non-electronic cigarette devices including vape and nicotine-free liquids / gels used in electronic cigarettes (RTV) in all Duty Free Islands (PBC) and Free Zone (Retail Business) will be subject to duty / tax from 1st January 2021 (Friday).

SYSTEM DOWNTIME NOTIFICATION: ALDEC WEB

With reference to the above subject, please be informed that maintenance activities will be carried out for the ALDEC Web system. During the downtime period, ALDEC Web users may experience difficulties accessing the system and will be unable to perform any transactions. The details are as follows: Date: Thursday, 27th August 2026 Time: 0700 hours – 0900 hours (7.00 am – 9.00 am) Duration: 2 Hours

NOTIFICATION OF TECHNICAL ISSUE – ALDEC WEB

Please be informed that, due to a technical issue affecting ALDEC Web users, you may encounter an error when saving jobs. Kindly follow the Standard Operating Procedures (SOP) for urgent declarations until further notice. Date: Monday, 17 August 2026 Time/Duration: Until further notice Affected Communities: ALDEC Web users

NOTIFICATION OF DELAY RESPONSES – ALDEC CLIENT

Please be informed that, due to a suspected technical issue affecting ALDEC Client users, response times may be delayed. Kindly revert to the Standard Operating Procedures (SOP) for urgent declarations. Date: Saturday, 8 August 2026 Time/Duration: Until further notice Affected Communities: ALDEC Client users