NOTIFICATION: ePCO BUG FIX DEPLOYMENT

Please be informed that a bug fix deployment will be carried out on the ePCO system today, September 10, 2024, from 5:30 PM to 6:00 PM. Users are expected to experience minimal to no downtime during this period. We recommend that users to log out, clear browser cache, and re-login once the deployment has been completed.

NOTIFICATION OF SYSTEM DOWNTIME: SISTEM MAKLUMAT KASTAM (SMK) – RCC KLIA

Reference is made to the above subject. Please be informed that the Royal Malaysian Customs Department (JKDM), KLIA Data Centre, will be carrying out scheduled preventive maintenance activities as detailed below: Date: 26 July 2026 (Sunday) Time: 00:00hrs (12.00 AM) – 04:00 (04.00 AM) Duration: 4 hours Affected Communities: Pahang, Terengganu, Kelantan, KLIACVC & FTKL – K1/K2/K9/Manifest/AMS/Payment

RESUMPTION OF SERVICE: SYSTEM ACCESSIBILITY – ePCO

Please be informed that the accessibility issue affecting the Electronic Preferential Certificate of Origin (ePCO) has been resolved. The system is now operating normally.

NOTICE OF INTERMITTENT TECHNICAL ISSUES IMPACTING SYSTEM ACCESSIBILITY – ePCO

Please be informed that, due to technical issues, the following system are currently affected: Electronic Preferential Certificate of Origin (ePCO). Date: Thursday, 23 July 2026 Time/Duration: Until Further Notice Affected Communities: ePCO Users