×

NOTIFICATION: E-FORM D TRANSACTION CANNOT BE FOUND IN VIET NAM CUSTOMS SYSTEM

Get updates and announcements from Dagang Net

NOTIFICATION: E-FORM D TRANSACTION CANNOT BE FOUND IN VIET NAM CUSTOMS SYSTEM

Reference made to the above subject, where this is to inform that currently Vietnam Customs is facing technical issues whereby the system is unable to generate response messages [AS2/AS3/(RES REC/RES NOT)] to some ASEAN Member States (AMS) including Malaysia.

Ref No: DNT/ASW/20210113-01

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

NOTIFICATION: E-FORM D TRANSACTION CANNOT BE FOUND IN VIETNAM CUSTOMS SYSTEM

Reference made to the above subject, where this is to inform that currently Vietnam Customs is facing technical issues whereby the system is unable to generate response messages [AS2/AS3/(RES REC/RES NOT)] to some ASEAN Member States (AMS) including Malaysia.

Therefore, traders who are affected by this issue is advised to email directly to Vietnam Customs Authority at bophanhotrotchq@customs.gov.vn for further assistance.

Should you require more information, please reach out to our Careline at 1 300 133 133 or email careline@dagangnet.com.

Thank You

Attachment:

E-FORM D TRANSACTION CANNOT BE FOUND IN VIETNAM CUSTOMS SYSTEM

Latest News

Get updates and announcements from Dagang Net

View All

Read more +12 November 2025

NOTIFICATION OF SYSTEM DOWNTIME: MALAYSIA MARITIME SINGLE WINDOW (MMSW)

Please be informed that Dagang Net Technologies Sdn. Bhd. will be carrying out a deployment activity for MMSW enhancements. The table below summarizes the activity during the downtime: Date: Friday, 14th November 2025 - Saturday, 15th November 2025 Time: 11:00 pm - 2:00 am Duration: 3 hours Affected Communities/Transactions: Malaysia Maritime Single Window (MMSW)
Read more +07 November 2025

NOTIFICATION ON REVOCATION OF ADMINISTRATIVE ORDER FOR TIMBER INDUSTRY LICENCE ISSUANCE (STIL)

Please be informed that the Sarawak Timber Industry (Licensing) Regulations, 2025 came into effect on 3rd March 2025. With the enforcement of these Regulations, all matters pertaining to the issuance and renewal of timber industry licences are now governed under the new regulatory framework.
Read more +31 October 2025

NOTIFICATION OF SERVICE DISRUPTION

Please be informed that the National Single Window (NSW) and its related services will be temporarily unavailable from 4:00 PM to 6:00 PM on Saturday, 8 November 2025, due to a scheduled telecommunication infrastructure maintenance activity.
TOP