×

NOTIFICATION: E-FORM D TRANSACTION CANNOT BE FOUND IN VIET NAM CUSTOMS SYSTEM

Get updates and announcements from Dagang Net

NOTIFICATION: E-FORM D TRANSACTION CANNOT BE FOUND IN VIET NAM CUSTOMS SYSTEM

Reference made to the above subject, where this is to inform that currently Vietnam Customs is facing technical issues whereby the system is unable to generate response messages [AS2/AS3/(RES REC/RES NOT)] to some ASEAN Member States (AMS) including Malaysia.

Ref No: DNT/ASW/20210113-01

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

NOTIFICATION: E-FORM D TRANSACTION CANNOT BE FOUND IN VIETNAM CUSTOMS SYSTEM

Reference made to the above subject, where this is to inform that currently Vietnam Customs is facing technical issues whereby the system is unable to generate response messages [AS2/AS3/(RES REC/RES NOT)] to some ASEAN Member States (AMS) including Malaysia.

Therefore, traders who are affected by this issue is advised to email directly to Vietnam Customs Authority at bophanhotrotchq@customs.gov.vn for further assistance.

Should you require more information, please reach out to our Careline at 1 300 133 133 or email careline@dagangnet.com.

Thank You

Attachment:

E-FORM D TRANSACTION CANNOT BE FOUND IN VIETNAM CUSTOMS SYSTEM

Latest News

Get updates and announcements from Dagang Net

View All

Read more +02 October 2026

SEA MANIFEST – NEW REQUIREMENT ON THE USAGE OF THE FOR FREIGHT FORWARDERS’ AGENT CODE

Pursuant to our previous announcement, dated 29th September 2026 regarding the new release pertaining to Sea Manifest system, please be informed that the Freight Forwarders’ Agent Code can only be used in the respective state of issuance for the submission of the House Bill of Lading (HBL).
Read more +02 October 2026

SYSTEM DOWNTIME NOTIFICATION: ALDEC WEB

With reference to the above subject, please be informed that maintenance activities will be carried out for the ALDEC Web system. During the downtime period, ALDEC Web users may experience difficulties accessing the system and will be unable to perform any transactions. The details are as follows: Date: Wednesday, 7th October 2026 Time: 0700 hours – 0800 hours (7.00 am – 8.00 am) Duration: 1 Hour
Read more +29 September 2026

SYSTEM DOWNTIME NOTIFICATION – SEA MANIFEST

With reference to the above subject, please be informed that there will be a maintenance activity for the eManifest system. The details of the scheduled deployment are as follows: Date: 1st October 2026 (Thursday) Time: 07:00 hours – 08300 hours (7.00 am – 8.30 am) Duration: 1 hour 30 minutes Affected Application / Communities: Sea Manifest (ALDEC & WEB)
TOP