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Ref No: NSW/ASW/20200518-01

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

NOTIFICATION: DELAY IN eFORM-D APPLICATIONS TO BE RECEIVED AT IMPORTING COUNTRIES

Reference made to the above subject, where regret to inform that currently there is a delay in receiving eForm-D applications at Importing Countries due to technical issues faced at ASEAN Single Window (ASW) Gateway. The issue is currently being attended by ASW Gateway Operator. Updates will be given upon the service has resume as usual.

Should the issue prolonged, further guidelines will be given on this matter.

Thank you.

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Read more +17 July 2024

RESUMPTION OF SERVICE – RCC JOHOR

We are pleased to inform you that the technical issue has been resolved. You are now able to submit your declaration and retrieve your responses electronically.
Read more +17 July 2024

UPDATE: NOTIFICATION OF DELAYED RESPONSES – RCC JOHOR

With reference to the announcement below, we are currently experiencing technical issues affecting Johor, Melaka, and Negeri Sembilan communities (K1/K2/K9). As a result, all affected users are advised to revert to the manual Standard Operating Procedure (SOP) until further notice.
Read more +17 July 2024

NOTIFICATION OF DELAYED RESPONSES – RCC JOHOR

Please be informed that there is a suspected technical problem affecting declarations for RCC JOHOR, as per the following details: Date: Wednesday, 17th July 2024 Time/Duration: Unti further notice Affected Communities: Johor, Melaka & Negeri Sembilan - K1/K2/K9
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