×

NOTIFICATION : ANNOUNCEMENT ON DOWNTIME FOR MALAYSIA’S ASEAN SINGLE WINDOW (ASW) GATEWAY

Get updates and announcements from Dagang Net

NOTIFICATION : ANNOUNCEMENT ON DOWNTIME FOR MALAYSIA’S ASEAN SINGLE WINDOW (ASW) GATEWAY

There will be a downtime for Malaysia’s ASW Gateway due to software upgrade in the gateway production environment

Ref No: DNT/ASW/MAINT/20200813-01

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

NOTIFICATION : ANNOUNCEMENT ON DOWNTIME FOR MALAYSIA’S ASEAN SINGLE WINDOW (ASW) GATEWAY

Reference made to the above subject, where this is to inform that there will be a downtime for Malaysia’s ASW Gateway due to software upgrade in the gateway production environment as follows:

Phase 1: 13 Aug 2020 (Zero downtime required)
Phase 2: 14 Aug 2020 start at 7.00pm [MYT] (Maximum 3 hours downtime)
Phase 3: 21 Aug 2020 start at 7.00pm [MYT] (Maximum 4.5 hours downtime)
Phase 4: 28 Aug 2020 start at 7.00pm [MYT] (Maximum 2 hours downtime)

During these periods, Malaysia will not be able to send and receive ATIGA e-Form D and its related responses.

Please refer to the attached announcement from Ministry of International Trade and Industry (MITI) for further details.

Should you require more information, please reach out to our Careline at 1 300 133 133 or email careline@dagangnet.com.

Thank you.

Malay Version

English version

Latest News

Get updates and announcements from Dagang Net

View All

Read more +12 November 2025

NOTIFICATION OF SYSTEM DOWNTIME: MALAYSIA MARITIME SINGLE WINDOW (MMSW)

Please be informed that Dagang Net Technologies Sdn. Bhd. will be carrying out a deployment activity for MMSW enhancements. The table below summarizes the activity during the downtime: Date: Friday, 14th November 2025 - Saturday, 15th November 2025 Time: 11:00 pm - 2:00 am Duration: 3 hours Affected Communities/Transactions: Malaysia Maritime Single Window (MMSW)
Read more +07 November 2025

NOTIFICATION ON REVOCATION OF ADMINISTRATIVE ORDER FOR TIMBER INDUSTRY LICENCE ISSUANCE (STIL)

Please be informed that the Sarawak Timber Industry (Licensing) Regulations, 2025 came into effect on 3rd March 2025. With the enforcement of these Regulations, all matters pertaining to the issuance and renewal of timber industry licences are now governed under the new regulatory framework.
Read more +31 October 2025

NOTIFICATION OF SERVICE DISRUPTION

Please be informed that the National Single Window (NSW) and its related services will be temporarily unavailable from 4:00 PM to 6:00 PM on Saturday, 8 November 2025, due to a scheduled telecommunication infrastructure maintenance activity.
TOP